AskNicely Reviews

3.8

68% would recommend to a friend

(53 total reviews)

Tony Ward

100% approve of CEO

60% positive business outlook

AskNicely has an employee rating of 3.8 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AskNicely employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

53 reviews
1.0
20 Oct 2022
Recommend
CEO approval
Business outlook

Pros

401k match could be better. They will absolutely bribe you with employee perks but it is equivalent to taking hush money and not speak about the serious culture issues poking through the surface. Perks are made for Public Relations announcements, people without children or leadership that can afford nannies.

Cons

Do yourself a favor and read the previous reviews. It is not at all the place that they will sell you in your interviews. I cant even count how many times the CEO demanded to interview our team members and then lied to them about the role, lied to them about what he was doing for our department, and lied to them about promoting them. We literally cant get into a Women centered tech non-profit in NZ because "We don't provide a safe place to work for women". There is no work life balance and I have heard the C Level Leadership team complain in our company wide meetings about other people leaving because they couldn't offload the work of 2 or 3 people onto 1 anymore. I experienced this directly for many years. I was asked to work while admitted to the hospital if that gives you any indication of how they operate. So many issues for this growing company. Blatant racism and sexism that I experienced. Women are told to shut up in front of other team members, they are gossiped about by leadership, complaints about harassment are "heard" but ignored, and access to do their jobs is withheld while giving the same access to other men in completely different department because "clicking buttons might be a bit tricky". Multiple complaints have been made to leadership in regards to harassments, physical assaults, retaliations and more often than not thos employees are severanced out for making complaints. I have seen on more than one occasion where either nothing happened at all even though documentation and witness accounts were provided, or the person was promoted or given a salary bump. Thank goodness for EPLI, right? I was initially hired and excited to brand Ask Nicely as a great place to work however it seems that they are determined to implode on themselves. The recklessness and lack of forethought concerning cash/product pricing/hiring is absolutely astounding. My best advise is to run away as fast as you can from this unpolished turd of a company. You will regret it from day 1 as soon as the blinders are removed and you see what this company is really like.

1.0
11 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Great group of individual contributors

Cons

CEO is the most arrogant, delusional person I’ve ever met. Unattainable targets. Everything is bottle neck through CEO. Aaron cannot even delegate a simple task like naming conference rooms (true story - everybody voted on room names and he didn’t like the majority vote so he decided to just name leave them as room 1,2,3 etc. He must hhave full input on everything. Pair that with delusion and it’s a real treat.

2.0
14 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Some really cool people. The corporate apartment was pretty cool. There were a lot of fun times that were had by everyone at the apartment

Cons

Leadership doesn't seem to know which direction the company is headed. Bad decision after bad decision. We were trying to sell a Mid Market priced product to SMB companies. The product is almost 1/1 with other products and costs a lot more. The product is far inferior to others at the price point. I'll add to the other reviews; Although super nice and fun to talk to, the C level leadership doesn't add a ton of value to the operation. They also are almost scared of feedback... Which is funny considering that AskNicely is a feedback company. AskNicely is not run like a typical SAAS company. If you are used to working in SAAS and are looking for a well structured, well oiled machine, look elsewhere. I've been in SAAS for about 10 years. This is the worst run company I've ever been apart of or heard of. I call it amateur hour BS. I once was accidentally sent screenshots of many other AE's offer letters. In that document was a table with all of Senior Sales Leadership Execs salaries and OTEs... I'm not in leadership.. Let that sink in. You need a contract redlined? Hopefully you have 2 weeks to wait. I've lost deals due to terrible internal controls. If you're seasoned in sales, you know time kills deals.. AskNicely is lucky the job market sucks right now or they would have lost multiple other employees. In my time with AskNicely I've seen about 70% of the AE team leave on their own accord. 70(!)%! Now, to sum this all up.. When I signed on to work with AN, I ignored these Reviews.. I specifically called out the reviews to the CEO after I was hired.. He will blame the reviews on disgruntled employees who were laid off during covid. They've gone through like 2-3 big layoffs since Aaron has been CEO. He will also say that he has a coach to help him with all the feedback and he's working on it. I'm telling you.. Trust these reviews. Good luck in your search!

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Glassdoor has 54 AskNicely reviews submitted anonymously by AskNicely employees. Read employee reviews and ratings on Glassdoor to decide if AskNicely is right for you.