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Aspire General Insurance

Engaged employer

Aspire General Insurance Reviews

3.7

65% would recommend to a friend

(80 total reviews)

Byron Storms

75% approve of CEO

71% positive business outlook

Aspire General Insurance has an employee rating of 3.7 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aspire General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

80 reviews
2.0
23 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Opportunities for career growth if you can navigate the chaos.

Cons

The supervisors were absolutely clueless and only cared about hitting numbers. They had no understanding of the claims process and were utterly detached from the day-to-day realities of our jobs. Their sole focus was on meeting arbitrary metrics, regardless of how it affected the quality of our work or the wellbeing of their team. This resulted in constant miscommunication, unrealistic expectations, and a demoralizing work environment. Supervisors didn't support us or provide the guidance we needed, which left many of us frustrated and overwhelmed.

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Aspire General Insurance Response
1y
Hello, thank you for taking the time to share this feedback. We greatly appreciate you bringing your experience to our attention. We take employee well-being very seriously and aim to foster a culture that enables a healthy balance. We have shared this feedback with relevant parties for further review.
1.0
7 Jan 2025

Horrible Company

Recommend
CEO approval
Business outlook

Pros

Remote Pay is great compared to other nonstandard insurance My original supervisor was Amazing

Cons

Entire company is unprofessional! The higher ups all need a course of proper communication skills! They speak down on you threaten you and expect that energy to Motivate you to do better! There is no room for promotions in a town hall meeting the CEO advised that if we want to be noticed to tell someone because supervisors and managers don’t see it! They promote people that they like and know from previous companies they work with never reaching goal! Two teammates got Promotions and their closures were at 45% or lower every month! They expect your closures to be high but our main system is always down and don’t provide time to make up the hours and then send out threatening emails with a list of everyone’s past due tasks the next day! You ask for help from supervisors and they speak to you like you’re a child one saying google is free! You have one on ones and they make it seem like you’re doing ok but work harder I know you can do this never bringing up where you go wrong then you’re hit with a team meeting or email full of complaints of your work that you’re just now hearing about! They do not hold their managers accountable and they admit that they know they do not have the best management yet they do nothing about it and blame us for Failing! If I’m sending closures then it shouldn’t take days to be reviewed and approved to make a closure! The first video reviewed in training and the only video is sexual harassment and a week after training I was prayed on by a higher up and then blackmailed! Horrible experience after a week and a day being at a company! They asked us to leave great reviews on Glassdoor to make themselves look better but how will you ever grow with lies? If you give advice or feedback to them which never do they ask us for but it goes unheard and left on read! This company could be amazing with professional people working for them!

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Aspire General Insurance Response
1y
Hello, thank you for taking the time to share your experiences at Aspire. We greatly appreciate your feedback. All the feedback we receive on Glassdoor is shared with the appropriate management groups for review so improvements can be made. We would love more specific information on some of these instances so that we could dive a little deeper and address your concerns. If you feel comfortable, we encourage you to reach out to HR, your Manager, or our Chief Claims Officer to have a conversation.
1.0
23 Apr 2024
Recommend
CEO approval
Business outlook

Pros

None. I can't think of a single time I enjoyed my job.

Cons

Here is my top 4: - AGGRESSIVE MICRO-MANAGEMENT: Remote work may sound nice and it was a huge selling point when I applied. However, they don't tell you that they use Time Doctor, which tracks your EVERY movement on your laptop. I have gotten "talked" to for being away from my computer for more than 10 minutes and got grilled on why. I was using the bathroom. Imagine explaining to upper management that you were gone for 15 minutes because you suffer from IBS. Yeah, not ideal. - POOR PAY: For the amount of work they want/are required to do, it's not worth the pay. There are similar or the same jobs in the industry that pay competitively. They don't. - POOR MANAGEMENT: Upper management is unorganized and lacks communication between teams. And when things go wrong because of their actions, they will blame lower-level employees. In addition, they are condescending and make you feel stupid. It's so disheartening and unmotivating. - NO GROWTH: The number of times I have been told that career and growth planning is something we will discuss soon... it never came. If you are looking to grow within your career, you will be stuck here. In all, I would not recommend working here. If you prioritize a work-life balance, don't. I have seen the life drained out of my team and others around me.

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Aspire General Insurance Response
2y
Hello, thank you for taking the time to share your experience with us. We sincerely apologize for any frustration you experienced during your time at Aspire. We take information like this very seriously and will be sharing these experiences with the relevant internal teams so that we can improve in these areas. We appreciate you bringing this information to our attention.
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Glassdoor has 80 Aspire General Insurance reviews submitted anonymously by Aspire General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Aspire General Insurance is right for you.