Does Assistance Services Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Assistance Services Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Assistance Services Group. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Assistance Services Group?

59% of Assistance Services Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assistance Services Group 3.1 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Assistance Services Group?

Customer Service Representative (23) , INTAKE navigator (6) , Customer Assistance Representative (4) , Customer Service Representative (CSR) (4) , Registered Nurse (4) , Software Engineer (4) , Bilingual Customer Service Representative (2) , Customer Service Associate (2) , Roadside Assistance Agent (2) , Staff RN (2)

What are the pros of working at Assistance Services Group according to real employee reviews?

"being able to work from home was very convenient." ((in 18 reviews)); "Great people to work with" ((in 8 reviews)); "4 week of amazing training" ((in 7 reviews)); "Great team to work with and we make a real difference" ((in 3 reviews))

What are the cons of working at Assistance Services Group according to real employee reviews?

"Poor management, tough to get raises" ((in 9 reviews)); "Can get some crappy hours because the call centre is 24/7." ((in 4 reviews)); "Low pay (several people need multiple jobs to cover cost of living)." ((in 4 reviews)); "Very slow to enact change or give raises." ((in 3 reviews)); "No benefits for loyalty /longterm service" ((in 3 reviews))

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Assistance Services Group

Assistance Services Group Reviews

3.4

59% would recommend to a friend

(99 total reviews)

Olivier Camino

100% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (99 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Assistance Services Group has an employee rating of 3.4 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assistance Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

99 reviews

4.0

10 Nov 2025

Customer service

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good fun place to work

Cons

Can get very busy back to back calls with hundreds waiting

4.0

14 Aug 2025

Nice Place to Work

Registered nurse

Recommend

CEO approval

Business outlook

Pros

Work from home, fair salary and benefits, good leadership team.

Cons

Change happened often and quickly and was difficult to keep up with at times.

1.0

13 May 2025

Do not recommend

Carecoach coordinator

Recommend

CEO approval

Business outlook

Pros

You get to work from home

Cons

Poor management Low salary No work-life balance - they do not even want you to use the bathroom

Viewing 1 - 3 of 99 Reviews

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