Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1436) , Atendente De Call Center (661) , Teleoperador (361) , Operador De SAC I (291) , Supervisor (251) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Telemarketing (96) , Especialista Em Atendimento Ao Cliente (94) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 29 reviews)); "The people are great and make work enjoyable." ((in 17 reviews)); "Good Work Environment to work in." ((in 11 reviews)); "Good training and rates." ((in 10 reviews)); "Some good coworkers." ((in 8 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 44 reviews)); "Poor Management Assistance when needed on live calls" ((in 33 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "No benefits whatsoever" ((in 8 reviews)); "Awful leadership, no direction, leaders change every 6 months( I had 3 bosses in a year and a half.)" ((in 7 reviews))

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Atento

Atento Reviews

Compare reviews

3.3

56% would recommend to a friend

(470 total reviews)

Dimitrius Oliveira

52% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.1

Culture and values

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

470 reviews

5.0

21 Dec 2020

Brilliant

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good pay, good time, overall good

Cons

Hard work, get your hands dirty

5.0

8 May 2026

Helpful supervisors in a fun work environment

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Supervisors were helpful. The work environment was hospitable and fun.

Cons

None that i can think of

5.0

17 Apr 2026

Overworked

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good Salary range Good campaing (PNC bank) Warm work enviroment

Cons

Quite overworked Good but noisy workplace.

Viewing 1 - 3 of 470 Reviews

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Brilliant

Helpful supervisors in a fun work environment

Overworked

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