3.0
12 Apr 2024
Downward decline
Current employee, more than 8 years
Crawley, West Sussex, South East England, England
Recommend
CEO approval
Business outlook
Pros
People are normally nice and friendly
Cons
Company used to be very customer focused. Things changed drastically with lockdown (COVID) and they now want quantity over quality team leaders watching too closely, micro- managing some. It used to be age and experience were valued, now if you're young and fast that's all that matters, call quality be damned. It was a great place to work, pre COVID. They have a mental health team who don't help you and POD (HR) don't communicate.