Backbone Connect Reviews

3.2

60% would recommend to a friend

(24 total reviews)

48% positive business outlook

Backbone Connect has an employee rating of 3.2 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backbone Connect employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
1.0
17 Jul 2020

Owners are like jerkyll and Hyde

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Comes across as fun and playful

Cons

Sadly owners didn’t believe in things like annual pay reviews. Tend to pick on one area at a time and nit pick Face has to fit Grossly unprofessional Sales department shocking behaviour completely inappropriate comments made by senior sales staff particularly to female staff.

5.0
25 Mar 2022

Amazing place to work - but some growing pains

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Learning and development from day 1. - Really supportive management and team culture despite individual targets. - Excellent office and well done hybrid working policy. - Founders are clearly still excited about the business. - Good pay and holiday time. - Clear commission structure and triggers for progression. - Excellent communication between different business areas.

Cons

Basically all growing pains. - Some teams do not have enough staff, leading to people working after business hours and skipping lunch breaks. Hiring is happening, so I hope this will be temporary. - Processes which presumably worked very well when the company was small can be frustrating to use and lack of automation/integration wastes time hunting things down. - Sometimes it's unclear who is responsible for what e.g. keeping information updated, scheduling, maintaining online systems.

5.0
30 May 2020
Recommend
CEO approval
Business outlook

Pros

I joined Backbone Connect almost 3 years ago now. I joined with the attitude thinking I was the best and quickly learned that I was entering a different league of sales and IT consulting. Although times were sometimes tough and stressful I have always had a group of people that mentored me helping me every step of the way from the Directors who were and still very much are involved with my training and activities to the technical training I received as well as my manager who traveled with me to any meeting I when I asked for support. I’ve grown to become not only one of the top performers but I’ve picked up skills that will allow me to be a leader, an entrepreneur, and most importantly understand the responsibilities of managing people. The values of bonding together as a family with the people we work with as we go through the Covid pandemic. Our business has truly shown what it means to care about your staff even when times are hard. I hope the company stays strong for many years to come and never loses its culture/energy that it’s always had. It’s the people that make coming to work everyday fun.

Cons

Progression opportunities and training courses are limited once you reach Senior title. This is especially true in sales. Hopefully this can be explored further once we return to the office.

Viewing 1 - 3 of 24 Reviews

Glassdoor has 24 Backbone Connect reviews submitted anonymously by Backbone Connect employees. Read employee reviews and ratings on Glassdoor to decide if Backbone Connect is right for you.