Bandwidth Reviews | Glassdoor.co.uk

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Bandwidth Reviews

Updated 20 September 2017
88 reviews

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3.4
StarStarStarStarStar
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Approve of CEO
Bandwidth Co-Founder and CEO David Morken
David Morken
67 Ratings

88 Employee Reviews

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Pros
  • work-life balance as long as you aren't in middle management (in 11 reviews)

  • Very friendly coworkers and great benefits (in 18 reviews)

Cons
  • There are a lot of friends of friends of friends in upper management, so its intimidating to ever have to file a complaint (in 8 reviews)

  • There is an inner circle and brown nosing will get you far (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    NONE, I caution all.

    Cons

    Like the company, Morken (the CEO) is the reason this place really sucks. He and his wana-be-management will throw you under the buss in a heart beat.

    Advice to Management

    LEAVE, so the company can mature


  2. "Good Comapy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Raleigh, NC (US)
    Current Employee - Technical Support in Raleigh, NC (US)
    Approves of CEO

    I have been working at Bandwidth full-time (More than a year)

    Pros

    Great people and culture. Gym perk is awesome

    Cons

    Low pay. You take a pay cut to come here.


  3. Helpful (5)

    "Proceed with extreme caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Engineer in Raleigh, NC (US)
    Former Employee - NOC Engineer in Raleigh, NC (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bandwidth full-time (More than a year)

    Pros

    The free benefits. Doesnt make up for low industry pay though

    Cons

    Management doesn't know what they're doing. You would think by now you would see some growth out of the company but it has become stagnant.

    Advice to Management

    Invest more time in training


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "LDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great corporate environment with some of the best people. Benefits are awesome and pay is competitive. They also practice what they say about promoting from within.

    Cons

    Fast moving company but not ahead of the game internally. For an agile/disruptive company they still hold to some outdated corporate structures.

    Advice to Management

    Take advice from lower/entry level personnel and don't wait to act on it. Your company is growing too fast to run out of ideas and involvement


  6. Helpful (4)

    "Disorganized, inefficient, aging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Raleigh, NC (US)
    Current Employee - Engineer in Raleigh, NC (US)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bandwidth full-time (More than a year)

    Pros

    Focuses on family, health, and well-being.
    Regular open dialog with C-level executives.
    Company events and challenges.
    Lunch exercise policy nice.

    Cons

    Feel pain as development and engineering is 4-6 years behind the curve.
    Teams work in silos with variable forecast of prioritized work.
    Teams reinvent the wheel unnecessarily.
    Project and task management is all over the place and inconsistent.
    Difficult to innovate how work is done.
    Work feels rushed all the time and cutting corners.
    Don't feel as if professionally invested in.
    No avenues to socialize outside of going to gym.
    Lack of building space prevents teams from working together or having recreational space.
    Got rid of ping pong and foosball because annoyance to management.

    Advice to Management

    Look to mature enterprise technology companies and realize the value in changing how products are made and operated. There is so much focus on the work to get done and not how it gets done.


  7. Helpful (10)

    "Proceed with Caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC (US)
    Former Employee - Anonymous Employee in Raleigh, NC (US)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Bandwidth full-time (More than 3 years)

    Pros

    - work-life balance as long as you aren't in middle management
    - executive leadership is accessible to anyone
    - will work with you when emergencies come up
    - will invest in you if you are one of "the chosen ones"

    Cons

    - Your experience at Bandwidth will 100% depend on who your direct supervisor is, and the leadership above them. I worked under 3 different managers, in 2 groups, and only 1 of them of them cared about her team. The other two were only interested in their own careers, and constantly took credit for the work their team members did
    - hard work and intelligence are rewarded in some groups, but other groups require blind obedience. I spoke up when unethical and illogical decisions were being made and was constantly written up for insubordination
    -if you want a company that rewards clocking in, keeping your head down, and clocking out, this place is for you.
    - as other reviews have stated, if you make an enemy in HR or upper management, there is nothing you can do to save yourself
    - Bandwidth used to define its own path but is now copying its competitors
    - The director I worked under fired or pushed out ~10 employees over the course of 2 years in a group of 8
    - NO diversity at Bandwidth. If you aren't a white, wealthy, Christian, conservative, it's hard to succeed.
    - David Morken is FANTASTIC, but more and more information is being withheld from him when things happen because he would make the company change for the better, which is expensive, time-consuming, and against the scheming other leaders have

    Advice to Management

    Fire ineffective managers, especially when their departments bleed top talent. Give employees a reason to use their full potential, and don't fire them for doing the right thing.


  8. Helpful (1)

    "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Bandwidth full-time

    Pros

    Somewhat flexible, extra time for gym at lunch

    Cons

    Wages, amount of PTO not great


  9. Helpful (3)

    "Meh"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bandwidth full-time

    Pros

    Food, Beer, Shirts, Prizes, Happy Hours

    Cons

    Politics are the name of the game.


  10. Helpful (3)

    "We're good, but we can do better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC (US)
    Current Employee - Anonymous Employee in Raleigh, NC (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bandwidth full-time (More than 3 years)

    Pros

    Very flexible. Work life balance is definitely a priority with Bandwidth - you will never find yourself having to justify why you need to work from home or take PTO (within reason). Benefits are a huge plus for people with families. I love the personal feel of the company - it truly is like coming home to a second family.

    Cons

    Currently going through what I would term 'growing pains'. Policies are inconsistent and enforced capriciously at times. Getting personal feedback on work development is difficult. Company touts itself as not political, but is VERY political. If you aren't in the right position at the right time and known to the right people, advancing can be extremely difficult.

    Advice to Management

    Bandwidth would be better served as a meritocracy instead of a 'good ole boys' club. Also work on developing your current talent. There's so many people here that would fabulous workers if nudged in the right directions.


  11. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bandwidth full-time

    Pros

    Great culture, Employee friendly, Good work life balance

    Cons

    Tuition benefits can be better


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