Biffa Reviews

Updated 5 May 2021

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3.1
47%
Recommend to a Friend
74%
Approve of CEO
Biffa Chief Executive Officer Michael Topham
Michael Topham
47 Ratings
Pros
  • "Some great people at mid and lower management(in 5 reviews)

  • "Great company to work for, who fully support employee engagement and have everyone’s best interests in mind(in 4 reviews)

  • Cons
  • "Work life balance varies depending on your manager(in 5 reviews)

  • "Some senior management does not understand the concept of continuous improvement(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Nice place to work

      24 Mar 2021 - Human Resources Business Partner in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment, good divisional management team

      Cons

      Lack of opportunity to move up

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    2. 2.0
      Current Employee

      You're just a number

      5 May 2021 - LGV Driver in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free uniform, pension, big company

      Cons

      Dirty trucks, heavy bins, a lot of work for the money

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    3. 2.0
      Former Employee

      high staff turnover

      12 Apr 2021 - Customer Service Representative in High Wycombe, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      parking facilities and nice break room

      Cons

      Senior members refuse to take escalated calls, seniors shouting at the younger staff, lots of unhappy customers and instead of improving services that customers are looking for, Biffa employ more CS staff to deal with the complaints, but the complaints don't stop because the products provided are not adequate. Biffa should focus more on meeting customer needs by providing the service they promise, rather than just increasing the call handlers to hear them rant!!

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    4. 5.0
      Former Employee, more than 5 years

      Good company

      5 Mar 2021 - Transfer Station Manager in Chelmsford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Well paid, good team my region

      Cons

      Central functions were very difficult to deal with

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    5. 5.0
      Current Employee, more than 3 years

      Great company to work for

      13 Feb 2021 - Business Development Manager in Lincoln, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary good job and great for hard workers

      Cons

      Feels a bit like dead mans shoes for job progression

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    6. 5.0
      Current Employee, more than 3 years

      The best waste company to work for by a mile

      14 Feb 2021 - Business Development Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      training and development commission structure exec team

      Cons

      None that i have come across

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    7. 3.0
      Former Employee

      Good job, long hours low pay

      21 Mar 2021 - Hgv Driver Class II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable good job, assigned lorry

      Cons

      4 am start Long hours No ot pay

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    8. 3.0
      Current Employee, more than 5 years

      Great company but doesn't have the benefits of other big companies

      3 Feb 2021 - Maintenance Technician in Redcar, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team, good manager great work life balance, regular overtime for extra work, tpm days or cover

      Cons

      Only government statutory sick pay, company of this size and value would expect sick pay for serious things required like operations, infections, broken bones

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    9. 5.0
      Current Employee

      Sound company

      18 Jan 2021 - Bin Man in Lichfield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employees with great banter

      Cons

      Smelly bins and bin juice

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    10. 3.0
      Former Employee

      Fine

      27 Feb 2021 - Customer Service Representative in High Wycombe, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team, fun to work with

      Cons

      Can get better money elsewhere

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    Viewing 1 - 10 of 132 Reviews

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