Does Blue Ocean pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Ocean employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Blue Ocean. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Blue Ocean?

74% of Blue Ocean employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Ocean 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Blue Ocean?

Customer Service Representative (53) , Customer Service Representative (CSR) (12) , Customer Success Manager (7) , Bilingual Customer Service Representative (6) , Customer Service (5) , Customer Service Agent (5) , Call Center Agent (4) , Order Management Agent (4) , Coach (3) , Customer Loyalty Agent (3) , Customer Service Specialist (3) , Customer Success Advocate (3) , Order Management (3) , Program Coordinator (3) , Cloud Communication Agent (2)

What are the pros of working at Blue Ocean according to real employee reviews?

"Great people to work with." ((in 15 reviews)); "Excellent management" ((in 12 reviews)); "Good benefits" ((in 9 reviews)); "good benefit excellent management , work from home" ((in 9 reviews)); "Coworkers were always friendly." ((in 5 reviews))

What are the cons of working at Blue Ocean according to real employee reviews?

"Pay is low, Nothing else" ((in 22 reviews)); "Employees leave because of the VERY LOW salary and crazy hours ." ((in 11 reviews)); "Low Wages" ((in 5 reviews))

What are employees saying about Blue Ocean redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Ocean redundancy and their outlook for job security at Blue Ocean in 2026.

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Blue Ocean

Blue Ocean Reviews

3.6

74% would recommend to a friend

(220 total reviews)

Andrew O’Brien

77% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (220 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blue Ocean has an employee rating of 3.6 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Ocean employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

220 reviews

3.0

18 Dec 2025

work ethics

Care coordinator

Recommend

CEO approval

Business outlook

Pros

good work environment and communication

Cons

no career progression to management level

5.0

24 Jun 2016

Manager

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Best thing thats happend to me i gained lots of experiance

Cons

No down side it was good working at blue ocean

2.0

24 Oct 2019

Toxic environment

Cisco lsc agent

Recommend

CEO approval

Business outlook

Pros

Good co-workers and good for people whom speak Spanish as they make $3 an hour.

Cons

Toxic environment, had to work in three different call ques at once and never paid more for doing more. Was over call time by 2 minutes on average but with 99% quality both years there. Even after that was given 12 cent raise and they thought that was amazing.....

Viewing 1 - 3 of 220 Reviews

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Jobs at Blue Ocean

On-Site Customer Service and Retention Agent

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