Pros
All the pro's have gone, used to think it was a great company but can't wait to get out, the competition are way ahead now and deserve to win all new work. BT used to pride itself on being world leader, but you have to keep improving to stay on top and not rely on past victories.
Cons
Cut, cut, cut. For the last 6 months that's all we hear, reduce cost, use low cost country support. All this to support the C Series? All staff you talk to have had enough, leadership team changes weekly, senior managers / directors are jumping ship. Forum for employee feedback cancelled. Staff that are left have no forum for passing their views up the chain. The exec need to start listening or everyone will be out of a job. HR are a hindrance can't recruit / retain, rarely available or not interested, rely on external sources to manage what should be bread and butter.
