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Branch Insurance

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Branch Insurance Reviews

3.7

64% would recommend to a friend

(340 total reviews)
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Steve Lekas

74% approve of CEO

55% positive business outlook

Branch Insurance has an employee rating of 3.7 out of 5 stars, based on 340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Branch Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

340 reviews
5.0
8 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Some of the best reasons to work at Branch Insurance include rapport, responsibility, and reach. The amount of hard-working, motivated, and generous people I have met in the few months since I've joined Branch. My team, as well as the people throughout the company, are very willing to get to know you, tell you about themselves, and help you whenever you reach out. Personally, I have gained so much more responsibility and room to grow in this job, allowing me to enjoy my work so much more than at any other job. I also have the opportunity to use that extra responsibility to gain more upward momentum in my career.

Cons

The only cons of this job are synonymous with the general cons of working at a startup. Since we are still building from the ground up, there are too many responsibilities and too few people to handle them, which can cause employees to be pulled in different directions and work longer hours. While Branch is actively trying to fix this, it is a con nonetheless for now.

1.0
8 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are pto are okay

Cons

Branch is incompetent. They are a fairly new insurance company that had high hopes but they are sinking at a fast rate. They do not have to funds to adequately pay out their claims which has caused them to drastically and dramatically change their underwriting guidelines. By doing so, this cancels policies for existing customers and no new business is offered for prospective customers. So what do you think is next?? .. today, 06/08/2023 all staff were reported to an impromptu meeting with the 2 CEOs, Steve Lekas and Joseph who let us know that branch was doing staff reductions, and we would be receiving an email letting us know if our role has been included in the reduction. Immediately, our systems and access began shutting down. They literally pulled the plug and kicked us out. No notice, no compassion. 0 stars. Would not recommend. Maybe if they had their priorities in line with their business, vs sending new hires to Ohio on an all expense trip including airfare, hotel, food, and all that comes with a trip, then just maybe they could’ve stayed a float. This business will not last. They will be shutting down soon. Over promise and under deliver is what they’ve done to their employees as well as customers. Go to a reputable insurance company that has proven themselves instead.

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Branch Insurance Response
2y
I want to thank you for sharing the experience you had with Branch and I deeply regret that it did not live up to the expectations we set for you. I submit my sincere apologies to you and your family. When you joined Branch, I did not imagine this would happen. But that it did, is on me. I am deeply sorry. From your post, it seems like you may have not received the details of the transition package we have offered which includes severance pay, health benefits continuation through August, career placement services with a dedicated coach, the ability to keep your laptop and tech package, extended exercise schedule for any vested options, and an invitation into the Brancher Alumni program where we are posting opportunities shared by friends of Branch. If you have not received it or have any questions about it please reach out to questions@ourbranch.com. As far as why this happened: a number of macroeconomic challenges have collided at once, causing significant challenges across the entire insurance landscape. Everyone from century-old carriers to newer companies like ours have faced these challenges. As we understood we would need to reduce the size of our team, we asked ourselves how we could do so in the most empathetic way possible, knowing that there really isn’t a great way to do this. We tried our very best and I’m sorry if we fell short. I don’t reply to change how you feel, but rather to offer up the rationale in the event it might help you process. As I wrote to you last week, I am available as a resource to you. If I can help you as you look for a new role please feel very free to reach out to me personally. Steve, CEO
2.0
8 Sept 2023

Good at first then ended up being trash

Recommend
CEO approval
Business outlook

Pros

- remote work - $1000 travel bonus or whatever - HSA - can meet some cool people (out of the ones that left)

Cons

So many: - very dishonest company - bloated numbers after being asked months about financial situation - very inexperienced leadership - after a HUGE LAYOFF still had branchfest which cost millions of dollars to fly out 300-400 employees - promotes people that doesn’t deserve it - company won’t be in business another 10 years - layed off so many people that they had to come back and hire from the same group that they payed off - I could write a book on how bad this company experience has been - BEWARE COMPANY DOES NOT CARE ABOUT THE ROOTS THEY CLAIM THEY DO

Viewing 1 - 3 of 340 Reviews

Glassdoor has 367 Branch Insurance reviews submitted anonymously by Branch Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Branch Insurance is right for you.