Brightspeed Reviews

3.2

53% would recommend to a friend

(245 total reviews)
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Tom Maguire

59% approve of CEO

46% positive business outlook

Brightspeed has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

245 reviews
1.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

It’s difficult to think of any pros at this time. Working for this company ruined my life and I’m still in the process of trying to rebuild it.

Cons

Poor management, discriminatory practices, unfair expectations…it’s a long list. I was a veteran of the telecom industry who was hired to support the company’s billing system. I came to Brightspeed with 20+ years of experience working with other billing systems at two other large telecom providers. My work and efforts were never supported by the Billing Systems Manager. If you combine this with the discrimination that I encountered by not being the same nationality as the billing system developers on the team, it was a very hostile and toxic work environment. I feel like there was a target on my back from day 1. I lost my job in Nov 2023 after only 5 months and I am still trying to recover from it professionally and mentally. There is a lot more that I could include here, as I was truly mistreated on a professional level and made to feel like I had no value whatsoever. If my experience is indicative of the “Brightspeed way,” I wouldn’t recommend the company to my worst enemy.

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Brightspeed Response
2y
It's unfortunate that you had a negative experience in your short time at Brightspeed. We wish you the best of luck in your future endeavors.
1.0
20 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Great new hire training, but values are not realized my management.

Cons

No work life balance, high stress, low compensation, no direction, incompetent managers, nepotism, unprofessional managers that are passive aggressive, lack of structure, no organization, and constantly changing the organization structure.

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Brightspeed Response
2y
Thank you for sharing your experience. Please be sure to reach out to our Human Resources department to discuss your concerns further.
1.0
12 Jan 2024

Run

Recommend
CEO approval
Business outlook

Pros

It is Remote work from home

Cons

Terrible management Customers hate company Outsource our jobs Ridiculous requirements

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Brightspeed Response
2y
Thank you for taking the time to share your throughts. Please be sure to share your feedback and experiences with your manager so that any issues you are encountering can be addressed.
Viewing 1 - 3 of 245 Reviews

Glassdoor has 251 Brightspeed reviews submitted anonymously by Brightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Brightspeed is right for you.