Buffalo Exchange Reviews

Updated 15 Jan 2021

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3.3
53%
Recommend to a Friend
59%
Approve of CEO
Buffalo Exchange Co-Owner & President Kerstin Block  (no image)
Kerstin Block
188 Ratings
Pros
  • "Getting first dibs on fashionable clothing(in 40 reviews)

  • "It was a fun environment and really easy to make friends(in 26 reviews)

Cons
  • "Low pay, impossible to get any time off,(in 21 reviews)

  • "HR doesn't really help when it comes to harrassment issues they're almost always going to side with upper management(in 19 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Company and Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Area Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Exchange full-time

    Pros

    great company culture, so fun to be around clothing all day, excellent pay and benefits, lots of opportunities for promotions

    Cons

    tough work/life balance, sometimes customers can be mean

  2. "exciting retail job"

    4.0
    Former Employee - Sales Associate/Cashier 

    I worked at Buffalo Exchange part-time

    Pros

    -fun -creative -decent discount -good coworkers -amazing clothes

    Cons

    -bad hours in the winter


  3. "Great community"

    4.0
    Former Employee - Buyer in Santa Monica, CA

    I worked at Buffalo Exchange part-time

    Pros

    The community there and coworkers were all amazing.

    Cons

    Management needs to not take themselves so seriously.

  4. "An All-American Corporation"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyer - Solo in Costa Mesa, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Buffalo Exchange full-time for more than a year

    Pros

    Super comprehensive staff training framework, in-store management personnel create an atmosphere consistent with corporate branding and philosophy, certain degree of business literacy acquisition, staff member benefits include employee discount, an incentive program based on punctuality, accuracy, and other standardized measurements of performance, and a rare entry level hourly job that allows and facilitates creative expression and creative thinking

    Cons

    Extremely limited upward mobility, unless of course, nearby locations are experiencing mass turnover or management overhauls, but then that new SM/ASM is responsible for the fall out from any previous managerial/staffing issues. SMs and ASMs certainly overwork themselves at times, Buffalo Exchange sales associates and buyers experience burnout very often.

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  5. "mas o menos"

    3.0
    Former Employee - Buyer 

    I worked at Buffalo Exchange part-time

    Pros

    learned a lot about clothes

    Cons

    there was bad management here

  6. "..."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Exchange full-time

    Pros

    Ability to express you’re freely and be respected

    Cons

    Undesirable customer interactions and lack of flexibility in schedule

  7. "If you love clothes"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Portland, OR

    I worked at Buffalo Exchange full-time for more than a year

    Pros

    Doing environmental good, fashion forward

    Cons

    Dangerous work environment. Shop lifters, drug addicts, unsanitary.

  8. "Mixed bag"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyer - Solo in Santa Monica, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Buffalo Exchange part-time

    Pros

    great coworkers, fun environment, centered on training and educating, busy and challenging, periodic raises and incentives.

    Cons

    hard work, toxic positivity, early morning trainings, unsanitary conditions.

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  9. "There's a reason turnover is so high"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyer 
    Doesn't Recommend

    I worked at Buffalo Exchange full-time for more than a year

    Pros

    access to cute clothes, good health insurance

    Cons

    horrible communication at both the managerial and employee levels, lack of rewards for good work, typical customer service woes

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  10. "It was an okay job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyer in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at Buffalo Exchange part-time

    Pros

    A lot of the coworkers were friendly and hard working; management had an extensive knowledge on current fashion trends and fashion vocabulary and you are expected to learn a lot. Great job if you are an energetic and fashion-loving person

    Cons

    A lot of multitasking is involved, short staffing is detrimental at times, management team wasn't always on the same page with each other

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