Build-A-Bear Reviews
Updated Aug 7, 2022
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Found 1,183 of over 1,235 reviews
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Recommend to a Friend
Approve of CEO
Sharon John
374 Ratings
Pros
"a company that genuinely cares, great bonuses, fun environment" (in 82 reviews)
"The best place to work if your looking for a less serious work environment" (in 79 reviews)
Cons
"Minimum Wage is the only problem" (in 50 reviews)
"Low pay, high company standards" (in 46 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
They were great. My team was amazing
Cons
It can be a bit tiring
- Former Employee★★★★★
Pros
Nothing special Flexibility in your schedule
Cons
Management expects too much for too little pay
- Former Employee★★★★★
Pros
Good experience with staff like me
Cons
Always very busy in store
- Current Employee, more than 1 year★★★★★
Pros
This company had amazing staff and a friendly environment.
Cons
The company didn't have enough hours and low wages when I worked there.
- Current Employee★★★★★
Pros
Everything is great here yes
Cons
Nothing to add in this front
- Former Employee, less than 1 year★★★★★
Pros
• Fun working with kids. • Good for developing quick thinking and improvising skills. • Good discount
Cons
•Unsatisfactory pay (for London). • Pushed to sell items to kids so they would have a tantrum in the store to make their parents buy more items. • Disregard for other commitments- was a uni student and I was frequently scheduled to work during class time and sanctioned if I missed work to attend uni and wouldn’t let me get cover from coworkers. • Over 18s got minimal hours and under 18s were over worked so management could pay them less. • Never given any requested time off regardless of notice period. • Lots of favouritism and bullying from management.
Continue reading - Former Employee★★★★★
Pros
The good staff discount Seeing the happy kids
Cons
It’s a cult, they lead you in to believe their ideals. When in actual fact you’re a performing monkey with a car salesman mentality and under constant scrutiny from the management
- Current Employee★★★★★
Pros
Working with children can be very uplifting as they have so much energy. I’ve worked here over a year and it is my favorite thing about the job
Cons
Minimum wage is the biggest con and bad management. I was made to feel like my personal health problems were too much of an issue for them.
Continue reading - Current Employee★★★★★
Pros
the staff discount pretty good
Cons
Not good felixability poor pay and they expect a lot from you
- Former Employee★★★★★
Pros
Lots of shifts available for young workers
Cons
Lots of young girls - very cliquey
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Build-A-Bear Reviews FAQs
Build-A-Bear has an overall rating of 3.6 out of 5, based on over 1,235 reviews left anonymously by employees. 57% of employees would recommend working at Build-A-Bear to a friend and 41% have a positive outlook for the business. This rating has been stable over the past 12 months.
57% of Build-A-Bear employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Build-A-Bear 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Build-A-Bear to be benefits, workplace, coworkers and the cons to be culture, career development, management.
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