Build-A-Bear Reviews

Updated Aug 7, 2022

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Found 1,183 of over 1,235 reviews

3.6
57%
Recommend to a Friend
52%
Approve of CEO
Build-A-Bear CEO Sharon John (no image)
Sharon John
374 Ratings
Pros
  • "a company that genuinely cares, great bonuses, fun environment(in 82 reviews)

  • "The best place to work if your looking for a less serious work environment(in 79 reviews)

  • Cons
  • "Minimum Wage is the only problem(in 50 reviews)

  • "Low pay, high company standards(in 46 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good

      Jun 20, 2022 - Builder 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They were great. My team was amazing

      Cons

      It can be a bit tiring

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    2. 2.0
      Former Employee

      Average

      Aug 7, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing special Flexibility in your schedule

      Cons

      Management expects too much for too little pay

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    3. 5.0
      Former Employee

      Good

      Jul 21, 2022 - Bear Builder 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good experience with staff like me

      Cons

      Always very busy in store

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    4. 4.0
      Current Employee, more than 1 year

      Sales assistant

      Jul 14, 2022 - Sales Associate in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company had amazing staff and a friendly environment.

      Cons

      The company didn't have enough hours and low wages when I worked there.

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    5. 3.0
      Current Employee

      Brand Specialist

      Jul 17, 2022 - Brand Specialist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything is great here yes

      Cons

      Nothing to add in this front

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    6. 1.0
      Former Employee, less than 1 year

      Unethical Management

      Aug 3, 2022 - Sales Assistant/Bear Builder in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      • Fun working with kids. • Good for developing quick thinking and improvising skills. • Good discount

      Cons

      •Unsatisfactory pay (for London). • Pushed to sell items to kids so they would have a tantrum in the store to make their parents buy more items. • Disregard for other commitments- was a uni student and I was frequently scheduled to work during class time and sanctioned if I missed work to attend uni and wouldn’t let me get cover from coworkers. • Over 18s got minimal hours and under 18s were over worked so management could pay them less. • Never given any requested time off regardless of notice period. • Lots of favouritism and bullying from management.

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    7. 1.0
      Former Employee

      Awful

      Jul 2, 2022 - Assistant Store Manager in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The good staff discount Seeing the happy kids

      Cons

      It’s a cult, they lead you in to believe their ideals. When in actual fact you’re a performing monkey with a car salesman mentality and under constant scrutiny from the management

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    8. 2.0
      Current Employee

      Drama

      May 20, 2022 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working with children can be very uplifting as they have so much energy. I’ve worked here over a year and it is my favorite thing about the job

      Cons

      Minimum wage is the biggest con and bad management. I was made to feel like my personal health problems were too much of an issue for them.

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    9. 2.0
      Current Employee

      Ok temp work

      May 14, 2022 - Bear Builder in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the staff discount pretty good

      Cons

      Not good felixability poor pay and they expect a lot from you

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    10. 3.0
      Former Employee

      It was ok

      May 10, 2022 - Bear Builder 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of shifts available for young workers

      Cons

      Lots of young girls - very cliquey

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    Viewing 1 - 10 of 1,183 Reviews

    Build-A-Bear Reviews FAQs

    Build-A-Bear has an overall rating of 3.6 out of 5, based on over 1,235 reviews left anonymously by employees. 57% of employees would recommend working at Build-A-Bear to a friend and 41% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Build-A-Bear employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Build-A-Bear. This rating has improved by 9% over the last 12 months.

    57% of Build-A-Bear employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Build-A-Bear 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Build-A-Bear to be benefits, workplace, coworkers and the cons to be culture, career development, management.

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