Build-A-Bear Reviews

Updated 2 Mar 2021

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3.9
64%
Recommend to a Friend
65%
Approve of CEO
Build-A-Bear CEO Sharon John (no image)
Sharon John
240 Ratings
Pros
Cons
  • "Few hours, minimum wage pay, no chance up moving up(in 42 reviews)

  • "Pay was very low compared to other part time work(in 36 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Wonderful work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bear Builder in Chester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Build-A-Bear full-time for less than a year

    Pros

    You feel valued and loved as a team member, the job in itself is magical and relatively simple. The company treats employees incredibly well.

    Cons

    A LOT of brand standards to remember, if I remember rightly, 32 things you need tk take a guest through on their visit. Something to that effect. Also crazy sales targets.

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  2. "Fun job but not worth the money"

    4.0
    Former Employee - Bear Builder in Glasgow, Scotland

    I worked at Build-A-Bear part-time

    Pros

    fun job and great colleagues

    Cons

    low pay for effort put in


  3. "Good place to work"

    4.0
    Former Employee - Sales Assistant/Bear Builder 

    I worked at Build-A-Bear part-time

    Pros

    positive, fun place to work

    Cons

    Need to be good with kids!

  4. "Good fun!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bear Builder in Belfast, Northern Ireland
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Build-A-Bear part-time for less than a year

    Pros

    Fun place to work Flexible working hours

    Cons

    Low wage No room for promotion

  5. "Great First Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bear Builder in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Build-A-Bear part-time for more than a year

    Pros

    Great staff and management. Very happy environment

    Cons

    No cons working for build a bear

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  6. "Great atmosphere but not great pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bear Builder 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Build-A-Bear part-time for less than a year

    Pros

    Fun, lively atmosphere, nice environment

    Cons

    Pay was very low compared to other part time work

  7. "good and nice managers very respectfull"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in London, England
    Recommends
    Positive Outlook

    I have been working at Build-A-Bear part-time for more than 3 years

    Pros

    nice environment they are very caring towards staff

    Cons

    the location was always busy

  8. "My mental health deteriorated as a result of working for this company."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Build-A-Bear full-time for less than a year

    Pros

    Absolutely none! One of the worst companies I have ever had the misfortune of working for.

    Cons

    Previously worked in the Regent Street branch as an Assistant Manager before leaving after only one month in the store. Store management was awful and patronising and often at times was made to feel like a naughty child and micromanaged beyond extreme. Toxic work environment and multiple cases of bullying and harassment, including a culture of casual sexism towards male staff from female management. Working in an uncomfortably small and restricted space often meant working on top of one another, which further heightened tension between staff and added to the negative atmosphere which at times was unbearable. Hamleys staff made Build a Bear staff feel unwelcome and excluded. No work/life balance. Working weekends was a mandatory requierment with little or no staff cover during busy periods. Having to pretend to be happy and put on a theatrical performance for children and families was embarrassing and humiliating, and overtime, had a negative effect on my mental health.

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  9. "A company that really cares!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Wimbledon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Build-A-Bear part-time

    Pros

    Friendly co-workers, good hours, meaningful work, employee discount

    Cons

    Customer service. Lol. Also sometimes you deal with ungrateful or crazy children or parents.

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  10. COVID-19

    "One of the Happiest Places to work..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Bury, North West England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Build-A-Bear part-time for more than 3 years

    Pros

    The team is uplifting atmost

    Cons

    It sucks your soul away

    Continue reading
Viewing 1 - 10 of 826 English Reviews

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