Build-A-Bear Reviews | Glassdoor.co.uk

Build-A-Bear Reviews

Updated 13 January 2019
570 reviews

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3.6
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Sharon John
148 Ratings

Employee Reviews

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Pros
Cons
  • "Not enough recognition, minimum wage" (in 32 reviews)

  • "No room for advancement and they get like 4-8 hours a week" (in 13 reviews)

More Pros and Cons

  1. "Build A Bear (Bear Builder)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Build-A-Bear part-time

    Pros

    Really fun, great way to improve communication skills, can form great relationships with other employees

    Cons

    Not many hours, sometimes the store can be quiet


  2. "Perfect Work Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bear Builder in Plymouth, England
    Current Employee - Bear Builder in Plymouth, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Build-A-Bear part-time (Less than a year)

    Pros

    Amazing management
    Great at giving feedback on your performance
    Generous discount
    Loving work environment

    Cons

    Apparently there is a lack of hours after Christmas but I wouldn't know

  3. "Bear Builder!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Build-A-Bear part-time

    Pros

    Discount on bears, majority of staff were smiley

    Cons

    0 hour contracts, pushed to sell underwear (£3) for bears to grandmother's who just wanted to treat their grandchildren.

    Advice to Management

    Be happier, don't always assume we're machines, we need a break during shifts!


  4. "My favourite job ever but the worst pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Build-A-Bear full-time

    Pros

    The job itself is the best I’ve ever had - genuinely finished each shift feeling happy and that I’d made someone’s day. Very rewarding!

    Cons

    - poor pay
    - lack of hours
    - not much development available to someone wanting to progress into management.

    Advice to Management

    Managers always tried to give me as many hours as possible however it’s the company who made it hard with such a small payroll! The amount bear builders are paid, compared to how much work is expected from them is ridiculous - deserve a lot more for all the work we have to do.


  5. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Bury, East of England, England
    Former Employee - ASM- Assistant Store Manager in Bury, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Build-A-Bear full-time (More than 5 years)

    Pros

    Great place to work, fun, fab discounts

    Cons

    Not enough recognition, minimum wage

    Advice to Management

    Managers should receive more recognition from higher up to keep them motivated


  6. "Decent place to work for short term"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Build-A-Bear part-time

    Pros

    Lovely people - everyone was so friendly and sweet. Dealing with kids was often cute

    Cons

    Management took no control over shifts. There was a railway strike (told in advance) so I informed my manager I wouldn’t be able to do my shift that day (it was roughly 3wks away) and if I could swap and was told to take it up with coworkers and not him. Not the best pay


  7. "Enjoyable"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Build-A-Bear part-time

    Pros

    Fun to work with children

    Cons

    Not paid for call out time

  8. "A short time job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant/Bear Builder in Edinburgh, Scotland
    Current Employee - Sales Assistant/Bear Builder in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Build-A-Bear part-time (More than a year)

    Pros

    -30% discount, 50% in december.
    - Decent wages if you are over 18.

    Cons

    - Poor wages for those under 18.
    - A lot of four shifts so they don't have to give you a break.
    - The company put a lot of pressure on staff to meet sales targets depending on deals that are on and typically if you preform poorly you get less shifts.

    Advice to Management

    This company have to stop paying people based on their age.


  9. "Great fun, but low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bear Builder in Norwich, England
    Former Employee - Bear Builder in Norwich, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Build-A-Bear part-time (More than a year)

    Pros

    Great fun
    Making children’s days
    Running parties is really fun

    Cons

    Really low pay
    No career progression/promotions available
    Management are disorganised and favouritist

    Advice to Management

    Pay more for staff because they deserve it!


  10. "Bear Builder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bear Builder in Doncaster, England
    Former Employee - Bear Builder in Doncaster, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Build-A-Bear part-time (Less than a year)

    Pros

    Discount (elevated during certain holidays). Uniform.

    Cons

    Management - Fake promises of elevated posting made by management to keep staff working for the company. Managers remain in the back office socialising/ on their mobiles instead of doing their jobs helping Bear Builders when needed.

    Bear Builder Review Process - Complete waste of time, upsets employees does nothing for morale.

    Hours not shared out equally at all.

    Advice to Management

    Spend a little less time in the back office socialising to other managers and on your phone, more time on the shop floor managing/ helping staff. Less time sending staff out for personal items too.