Build-A-Bear Reviews

Pros

You feel valued and loved as a team member, the job in itself is magical and relatively simple. The company treats employees incredibly well.

Cons

A LOT of brand standards to remember, if I remember rightly, 32 things you need tk take a guest through on their visit. Something to that effect. Also crazy sales targets.

Pros

Great staff and management. Very happy environment

Cons

No cons working for build a bear

Pros

Absolutely none! One of the worst companies I have ever had the misfortune of working for.

Cons

Previously worked in the Regent Street branch as an Assistant Manager before leaving after only one month in the store. Store management was awful and patronising and often at times was made to feel like a naughty child and micromanaged beyond extreme. Toxic work environment and multiple cases of bullying and harassment, including a culture of casual sexism towards male staff from female management. Working in an uncomfortably small and restricted space often meant working on top of one another, which further heightened tension between staff and added to the negative atmosphere which at times was unbearable. Hamleys staff made Build a Bear staff feel unwelcome and excluded. No work/life balance. Working weekends was a mandatory requierment with little or no staff cover during busy periods. Having to pretend to be happy and put on a theatrical performance for children and families was embarrassing and humiliating, and overtime, had a negative effect on my mental health.

Pros

Friendly co-workers, good hours, meaningful work, employee discount

Cons

Customer service. Lol. Also sometimes you deal with ungrateful or crazy children or parents.

Pros

The team is uplifting atmost

Cons

It sucks your soul away