Bupa Reviews | Glassdoor.co.uk

Bupa Reviews

Updated 16 January 2019
572 reviews

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3.4
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Recommend to a friend
Approve of CEO
Bupa Group CEO Evelyn Bourke
Evelyn Bourke
154 Ratings

Employee Reviews

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Pros
Cons
  • "Work Life balance, some good perks" (in 10 reviews)

  • "poor management, no opportunities to progress" (in 19 reviews)

More Pros and Cons

  1. "Lovely company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bupa full-time (More than a year)

    Pros

    Great staff, Benefits and great support when needed

    Cons

    Some manager's are not as helpful as they seem.

    Bupa Response

    19 Nov 2018

    Thanks so much for sharing your review. I agree, we do have a great team of people here. Best wishes for the future.


  2. "BUPA Health Clinics"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bupa part-time

    Pros

    During my 3 1/2 years working for BUPA I have received far more support and encouragement than I ever did working for the NHS. I have been given amazing opportunities to develop my career further and have the most incredible colleagues. I have no regrets about the move to private practice.

    Cons

    There is honestly nothing that I can complain of. If I ever have any issues, I feel that I am listened to and changes made.

    Bupa Response

    19 Dec 2018

    Thank you so much for your wonderful review! I’m so pleased that you’re so happy working here - we do employ some amazing people don’t we, and it’s great to hear that you feel listened to and... More

  3. "Reporting Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Bupa full-time

    Pros

    Work life balance, flexibility, culture

    Cons

    Decision making, career opportunities, development

    Bupa Response

    18 Dec 2018

    Thanks for sharing your thoughts with us. I agree, we do have a great culture here and really encourage our people to find a work/life balance e.g. through our performance energy and wellbeing... More


  4. "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bupa full-time

    Pros

    Good direct team experience
    Nice offices

    Cons

    No work life balance
    Blame culture
    No benefits
    Poor pay

    Bupa Response

    18 Jan 2019

    Thank you for taking the time to share your feedback. It's really disappointing to hear that this has been your experience as it does not reflect our culture or behaviours at Bupa.
    I would really... More


  5. "Care Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bupa part-time

    Pros

    Rewarding, everyday is different, sense of satisfaction

    Cons

    Long hours, basic pay, stressful when short staffed which is most of the time, called on every day off to see if I could come in

    Bupa Response

    13 Dec 2018 – OD Consultant

    It's lovely to hear you found your role rewarding and gained a sense of satisfaction, and we truly value your feedback and will share your comments about long hours, pay and and staffing levels... More


  6. "Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can work from home regularly, because nobody would even notice if you were in the office or not.

    Cons

    Everything! HR are terrible, totally messed up my benefits on joining, and never paid out my "refer a friend" bonus for recommending an ex-collegue for a role. I've never worked anywhere that is so siloed, or with such a blame culture. Everyone's sat on Skype calls all day, so nobody actually speaks to each other, and there is zero support from management. But whatever you do, don't use the formal "Speak up" service to raise any issues, or you'll be marched out the door before your feet touch the ground!

    Advice to Management

    Support your staff more, make them a priority.

    Bupa Response

    10 Jan 2019 – OD Consultant

    Thank you for taking the time to share your feedback. It's really disappointing to hear this has been your experience. It does not reflect our culture or behaviours at Bupa.

    I would really value... More


  7. "Healthcare Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Consultant in Staines, England
    Former Employee - Healthcare Consultant in Staines, England
    Neutral Outlook
    No opinion of CEO

    I worked at Bupa full-time (Less than a year)

    Pros

    Bonus was mega and the awards were even better - travelling internationally is always a good option,

    Cons

    High pressure and stressful reselling to elderly people who may have lost their life partner and wished to cancel.

    Advice to Management

    Stress relief options

    Bupa Response

    18 Dec 2018

    Thanks for taking time to share your feedback, it's great to hear you valued our approach to employee benefits . We do encourage employee wellbeing across our business through our Mental Health... More

  8. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Adviser in Leeds, England
    Current Employee - Recruitment Adviser in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bupa full-time (More than a year)

    Pros

    I work in the Care Services team. Fun place to work, nice team, easy to keep a work/ life balance and supportive management.

    Cons

    Not much in terms of progression currently.

    Bupa Response

    30 Nov 2018

    Thanks for sharing your five star feedback and I'm so pleased you enjoy working in your supportive team. We are currently looking at career paths in HR so if you'd like to get involved and help shape... More


  9. "Great Purpose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Bupa full-time

    Pros

    Great purpose and supportive culture

    Cons

    Inconsistent benefits within the UK

    Bupa Response

    25 Nov 2018

    Thanks for sharing your feedback. It's great that you see our purpose and supportive culture at work. We've recently had our Pulse survey and I'd encourage you to share your thoughts about our... More


  10. "Great employer - great worklife balance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Leeds, England
    Current Employee - Anonymous Employee in Leeds, England
    Recommends
    Approves of CEO

    I have been working at Bupa full-time (More than a year)

    Pros

    Bupa is a great place to work offering worklife balance and the opportunity to progress. Managers have been attentive and living the values in my experience. Employees are treated as individuals and regularly asked for feedback to improve the employee experience. I really enjoy working here!

    Cons

    None that I can think of

    Bupa Response

    16 Nov 2018

    Thank you so much for your five star review. It's great to hear you enjoy working here and that you see our values in action.