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CNP Santander Insurance Services

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CNP Santander Insurance Services Reviews

3.7

65% would recommend to a friend

(26 total reviews)

73% positive business outlook

CNP Santander Insurance Services has an employee rating of 3.7 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNP Santander Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

26 reviews
5.0
4 Jul 2018

CNP SANTANDER GREAT PLACE TO WORK

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

True International experience Solid and very solvent shareholders Fantastic opportunity for career development Company really concerned about improving, trust and generating fair and positive environment Amazing working conditions with state of the art new premieses

Cons

Old premises were too small for such rapid growth and success

avatar
CNP Santander Insurance Services Response
7y
Many thanks for your positive comments! With many nationalities we really are a culturally diverse organisation and we are also a young vibrant organisation with average age in the early 30's. There's an even more amazing buzz about the place since we moved to the new offices and if anyone is thinking of joining us then we encourage you to come and meet us, talk freely to our team and see our workplace. Judge for yourself - we are confident you will immediately see why we are accredited as one of Ireland's Best Workplaces 2018. Great place. Great team.
5.0
4 Jul 2018

One of Ireland's Best Workplaces

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culturally diverse (14+ nationalities in 1 small office) Products sold across 11 countries in Europe so truly international Owned by global successful parent companies (CNP and Santander) Management committed to openness and continuous improvement Transparency, fairness and openness are encouraged Independent and confidential external review latest results = 70%+ of employees said 'this is a great place to work'. Open and transparent which isn't for everyone - CEO publicly asked anyone who doesn't agree with the goals and aspirations of the team to leave! New state of the art offices in prime city centre location Great benefits Staff-run social and CSR activities with lots to do and enjoy Challenging work, strong history of promotions and growing people

Cons

It was a start up in 2011 and has evolved quickly. Now a fully fledged and professionally operated company with 4m+ customers so of course there have been teething issues and not everyone has been comfortable with the pace. The company values (which were designed by the employees) were not for everyone so those who don't align will stand out as the values have been built in to the recently redesigned performance development process. At times recruitment hasn't kept up with growth so work pressures have been high. On the other hand it has created an atmosphere where hard work and talent can thrive, be recognised and rewarded. Management are getting better at this too.

avatar
CNP Santander Insurance Services Response
7y
Thank you!
1.0
27 Feb 2018

Avoid if possible

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fridays hot breakfast, good social comitee, few really good and talented coworkers, some level of flexibility

Cons

Poor infrastructure, no professional development, very bad management in all levels, unfair treatment, playing favourites, lack of trust and respect for employees, no or poor processes causing mess and delays. Company is blind for problems. A lot of unnecessary stress. Very average salary

avatar
CNP Santander Insurance Services Response
7y
This and several other negative reviews were posted on or about the same day in February after one unhappy person left our team. We know he contacted other previous leavers in an attempt to encourage them to leave negative reviews. If this is a genuine review then we are deeply sorry you are unhappy but given we have many open avenues for you to raise your grievances we are a little surprised you have chosen to do so anonymously on this web site. We can't address concerns if they are vaguely stated and not supported. My door is always open and I am eager to address any issues, as is that of our excellent and very approachable HR manager. For serious issues we have well established formal processes laid down in the employee handbook but in our 7 year history those grievance procedures have never been invoked. I prefer dealing with facts rather than anonymous allegations so for the benefit of readers I can say quite openly that independent reviews by an external company conclude: - high levels of trust in management - above average salaries and benefits - we are one of Ireland's best small workplaces We have always listened and continue to do so. Most recent improvements based on feedback include an outstanding new office with state of the art equipment, a new PDP system incorporating our values, greater focus on work life balance and well-being. I stress that if you are genuinely an existing employee then please do come and talk with me or HR if you have any issues to raise.
Viewing 1 - 3 of 26 Reviews

Glassdoor has 31 CNP Santander Insurance Services reviews submitted anonymously by CNP Santander Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if CNP Santander Insurance Services is right for you.