CUSO Financial Services Reviews

Dear “Financial Advisor,” Thank you for the feedback. We’re sorry you had some negative experiences, and we appreciate that you took the time to share this information. It sounds like you may have been employed by one of our partner programs. In our managed programs we believe our commission and payout grid is fair. Our total compensation package is reviewed annually to ensure competitiveness within the market. We absolutely do NOT force advisors to push immediate-payout products, and in fact just the opposite: we encourage and support our advisors to build a recurring revenue stream. Our managed CFS advisors are guaranteed a minimum draw each month which is forgivable for the first 12 months to ensure the success of our advisors. In addition, our newly hired advisors are guaranteed a higher payout rate for the first six months of employment to help transition into the position. All sales associates within our managed programs are employed by CFS, not the advisor. Our managed advisors are not paying the assistant’s salary. Our licensed sales assistants can share in earned commissions each month. Of note, the specific amount of the shared commission amount is determined by multiple factors and includes feedback from the financial advisor(s) in the team. The success of all advisor and assistant teams is based on their joint efforts. We understand the challenges with commission-based positions such as these and we look to the advisor and program manager to manage the assistant so they are best supporting the advisor. If you would like to tell us more about this sales assistant or your commission payments, please email comments@cusonet.com and include “Glassdoor” in your subject line. Sincerely, CFS/SPF Executive Management Team

Dear “Bad payout,” Thank you for your review. We’re sorry you have such a negative outlook on the company and the management where you worked. We have several dual programs throughout the U.S. Therefore we don’t know if you were a CFS employee or an employee of the financial institution. Without any details from you, it’s hard to address your feedback. For financial advisor compensation within the dual programs, each financial institution sets their own compensation payout grid while adhering to compliance regulations. In our managed programs at CFS, we believe our total compensation package is very fair. In fact, we review it annually to ensure competitiveness within each market. When financial advisors are hired, they have a full and transparent understanding of their compensation and have the ability to achieve success through their own efforts. If you’d like to provide more details about your time at CFS, we welcome it. You can email us at comments@cusonet.com. Please include “Glassdoor” in your subject line. Sincerely, CFS Executive Management Team