Does Call Center QA pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Center QA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Call Center QA. This rating has been stable over the past 12 months.

How satisfied are employees working at Call Center QA?

86% of Call Center QA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Center QA 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Call Center QA?

Mystery Shopper (11) , Telephone Mystery Shopper (6) , Call Center Agent (5) , Contractor (4) , Assistant Manager (3) , Atendente De Call Center (3) , Call Center Representative (3) , Caller (3) , Independent Contractor (3) , Atencíon Al Cliente (2) , Auxiliar Administrativo (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Mystery Caller (2) , Operador De Call Center (2)

What are the pros of working at Call Center QA according to real employee reviews?

"home mom and this allows me to earn extra money working from home." ((in 6 reviews)); "Communication was great and payment was made as promised." ((in 5 reviews)); "easy work, work from home" ((in 5 reviews)); "I have been given the opportunity to learn about some products and services that I didn't know exist." ((in 2 reviews))

What are the cons of working at Call Center QA according to real employee reviews?

"Absolutely NOT enough steady work, and the pay is fairly low." ((in 6 reviews)); "He is a good salary is better than the intended" ((in 5 reviews))

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Call Center QA

Call Center QA Reviews

4.1

86% would recommend to a friend

(95 total reviews)

83% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.1

Culture and values

4.1

Senior management

4.0

Work/Life balance

3.9

Career opportunities

3.6

Compensation and benefits

Call Center QA has an employee rating of 4.1 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Call Center QA employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

95 reviews

4.0

4 Mar 2022

good place

Marketing assistant

Recommend

CEO approval

Business outlook

Pros

very fine people and good CEO

Cons

nothing bad. it was a good place

1.0

26 Mar 2017

Call Center QA

Mystery phone shopper

Recommend

CEO approval

Business outlook

Pros

Work was supposed to genuine

Cons

I never received payment. I see I'm not the only one who had this problem based on other reviews.

2.0

15 Sept 2022

May be a scam for shoppers

Mystery shopping

Recommend

CEO approval

Business outlook

Pros

Easy to do, doesn't take much time.

Cons

I think it may be a scam because they told me they sent my pay to PayPal under my email and I never got the money. I've tried to email for the last 2 weeks, several times and no response. They were very responsive before I tried to investigate why I haven't received my pay. Something is definitely amiss.

Viewing 1 - 3 of 95 Reviews

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