Care2 Reviews

I admittedly expected a lot when joining this organization. Coming from a dream job in the non-profit world, Care2 presented itself as an opportunity to continue doing what I love: providing service to those in need. From the outside, they bill themselves as wanting to do good in the world, but at its heart is a toxic corporate culture masquerading as a do-gooder. The people were nice but not overly welcoming or friendly. The job itself was not as described in the interview process. Onboarding and training were flawed. Upon starting, it was as if they weren't prepared for me despite knowing I was starting for weeks. (Computer wasn't set up, manager was on vacation, IT seemed annoyed to have to set anything up for me, which should've been done before my starting anyway). The software they used is not user-friendly based on being built in-house, and depending on who you trained with, you could be told how to do something multiple different ways. When I would question that, I'd be told, "everyone has their own way of doing things." Great if I could simply Google proper instructions. But even "training documents" would contain completely different instructions or be outdated, creating a jumbled mess. Because of that, I was made to feel unintelligent for not understanding, which is simply offensive. But the true cracks in the organization came to light after I was made to participate in a team-building activity. Come to find out, the entire reason it was taking place was because of the toxic culture that had been bred within the organization and had led to the departure of previous associates. (Smart people!) At the start of the team-building, they conducted personality assessments, which showed that I was the only person within the team to be a certain kind of way (introverted, needed clear instructions, conflict-adverse). In contrast, the rest of the group was the same (extroverted, headstrong, and thriving in conflict). Once everyone's frustrations came to light, the whole thing came across as a dysfunctional family fighting it out over Thanksgiving. These sessions were repeated multiple times throughout my tenure, creating more and more anxiety with each one. Upper management seems aware of the issues at hand but doesn't seem overly eager to address them as it might rattle the financials. Having been part of a toxic organization earlier in my career, I wasn't interested in a repeat. There were no POC in upper management and no one that looked like me in the entire organization at all, thus solidifying the "I don't fit in" mentality already enforced through the "team-building" activity. So it definitely came across that a "particular type" will fit in, and if you don't fit that, you will quickly realize you're in the wrong place. The company is a paradise for entitled individuals who don't truly have any concern for the actual things impacting the world (social injustice, income inequality, housing challenges, opportunity inequality) and think they don't need to do the work. With the persistent bad-mouthing of clients and other co-workers, it's clear they don't believe what they spout. Companies like this want diversity amongst their ranks but think just making a diverse hire is enough. They aren't willing to do the additional work involved in successfully nurturing these talents and creating a safe environment for them to thrive and feel included.

You'll wind up with too high of expectations for other employers if you leave this organization.