Carluccio's Reviews | Glassdoor.co.uk

Carluccio's Reviews

Updated 12 Nov 2019

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3.0
43%
Recommend to a Friend
68%
Approve of CEO
Carluccio's CEO Mark Jones    (no image)
Mark Jones
21 Ratings
Pros
  • "Free meals, flex schedule, good tips(in 9 reviews)

  • "Work with a great team of people with a "Can Do Attitude"(in 7 reviews)

Cons
  • "Long hours sometimes without breaks, zero comunication between head office and restaurants,(in 19 reviews)

  • "It s a very stressful job, and also a lot of hard work(in 5 reviews)

More Pros and Cons
  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - HRBP in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carluccio's full-time for more than 8 years

    Pros

    Excellent management and friendly happy place to be!

    Cons

    Nothing as it’s a great positive place to be

    Carluccio's2019-11-12
  2. "Very busy place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waitress in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Carluccio's full-time for more than 5 years

    Pros

    Good money overall. Canary wharf branch is a good place for earning tips.

    Cons

    Very stressful, management has changed in worse.

    Carluccio's2019-11-08
  3. "Lost it’s way over the years"

    StarStarStarStarStar
    Former Employee - General Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carluccio's full-time for more than 5 years

    Pros

    Great food. Deli fantastic. Xmas range

    Cons

    No loyalty. Just another replaceable person

    Advice to Management

    Look after the people who still care

    Carluccio's2019-11-10
  4. "Pretty much what you expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Canterbury, England
    No Opinion of CEO

    I worked at Carluccio's part-time for less than a year

    Pros

    Busy shifts, reasonable management, staff food is generous, flexible with shift patterns

    Cons

    Not a fan of the open bar facing away from guests

    Carluccio's2019-09-18
  5. Helpful (1)

    "Little surport, unpredictable hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waiter/Supervisor in Royal Tunbridge Wells, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carluccio's full-time for more than 10 years

    Pros

    Some cash in hand. Uniform provided

    Cons

    Hours get taken away at a moment’s notice

    Carluccio's2019-10-18
  6. Helpful (1)

    "Great at first but seeming to go down hill!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waiter 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Carluccio's full-time for less than a year

    Pros

    Great team to work with! Lovely guests that make your day sometimes! Overall hard but pleasing job to do.

    Cons

    No training for wine/ deli overall basics that could drive the sales massively, no communication from HO if so very minimal, no guidance to a support contact for any work stress or money stress issues. You’ll get next weeks rota literally 2/3 days before Monday which is disgraceful.

    Advice to Management

    Sort the tronc system out ASAP!

    Carluccio's2019-09-11
  7. "It's a good place to start with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bar Tender in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Carluccio's part-time for less than a year

    Pros

    Nice staff, nice area's and nice environment, a very pleasant place to work

    Cons

    None really, it's just as you expect from a chain restaurant

    Carluccio's2019-09-05
  8. "Friendly Atmosphere"

    StarStarStarStarStar
    Former Employee - Waitress 

    I worked at Carluccio's full-time for less than a year

    Pros

    The work is very fast paced and a constantly busy restaurant means shifts go by very quickly. Carluccio's really value their customers experiences and I felt encouraged to make personal connections with customers, which became a really nice part of the job. The food is also amazing so that helps.

    Cons

    Often felt a bit of a divide between the kitchen staff and waiting staff.

    Advice to Management

    Feedback on performance could be given in a more structured way.

    Carluccio's2019-09-04
  9. Helpful (1)

    "One of the best if not the best employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in London, England
    Recommends
    Positive Outlook

    I worked at Carluccio's full-time for more than 3 years

    Pros

    best Management training and career opportunities

    Cons

    No cons, this is a great company

    Carluccio's2019-08-26
  10. "Decent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waiter in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carluccio's full-time for more than a year

    Pros

    Food quality, training, tips, flexible schedules

    Cons

    Late hours, no recognition, no progression prospects

    Carluccio's2019-08-22
Found 122 reviews