Carly Reviews

Dear Reviewer, Thank you for taking the time to share your experience with us. We are pleased to hear that you found some of your colleagues to be nice and honest, as fostering a collaborative atmosphere is important to us. We would like to offer some clarification on the points you've raised regarding our overall company culture. Our HR team is dedicated to staying informed about any topics relevant to our team's professional experience and, if they choose, their personal experience as well. This allows us to collaborate on solutions and demonstrate our care by offering a space for our team to share about any matter. We believe taking action on our team's pain points is crucial to maintaining a supportive environment. Transparency from both employer and employees is key to a successful relationship and the mitigation of any issues that may arise. Therefore, we actively encourage an open feedback environment to ensure clear communication and mutual understanding. Ending an employment collaboration is not an easy process and we always aim to handle each situation with care and respect. Our goal is to end collaborations on a positive note and follow our ethical standards, acknowledging contributions and, when it feels right, having a small get-together to share good wishes. We also know that some people prefer to leave quietly without a farewell, and we of course respect their wishes. Our management team consists of professionals committed to learning from the team and supporting their talents. Leadership at Carly prioritizes a human-centric approach, advocating for the best interests of the team and championing their development. Lastly we are proud to serve nearly several million customers with our product. While we aim for excellence, we acknowledge that there is always room for improvement and the possibility of experiences not meeting expectations, resulting in negative reviews. This candid feedback is invaluable in supporting our continued growth and improvement. We appreciate your insights and wish you the best in your future endeavors. Sincerely, People Team at Carly

Dear reviewer, Thank you for taking the time to provide feedback about your experience with Carly. We take all reviews seriously, as they contribute significantly to our efforts to improve and maintain a positive work environment. We want to clarify that Carly does not mandate any of our employees, whether new or long-standing, to submit reviews. After our three-week onboarding, we offer a feedback survey, and give new hires the option to share their experience as candidates through our hiring process on relevant public platforms, if they so choose. This practice extends to all team members, including those with a longer tenure, who are also encouraged to share voluntary and honest feedback to help us enhance our work environment. Our main goal is always providing our team with the healthiest working environment with supportive internal feedback channels, and we are always happy when they decide to also share their feedback. constructive or positive, with communities on external platforms. Thank you for your attention to this matter, and we look forward to continuing to build a positive and transparent work culture together. Sincerely, People Team at Carly