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Cetera Financial Group

Engaged employer

Cetera Financial Group Reviews

2.9

32% would recommend to a friend

(366 total reviews)
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Mike Durbin

35% approve of CEO

43% positive business outlook

Cetera Financial Group has an employee rating of 2.9 out of 5 stars, based on 366 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cetera Financial Group employee rating is 22% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

366 reviews
1.0
9 Mar 2017

"Ceterable" Workplace

Recommend
CEO approval
Business outlook

Pros

-Good 401k benefits -Earned PTO is high

Cons

History: RCAP was a dirty company, cooked the books, bought a bunch of BDs (Cetera being the biggest) filed for bankruptcy, emerged as the new Cetera. With that being said, there's still about about 7 BDs within the "CFG" network. -HORRIBLE communication. Everyone got converted to CFG network and instead for working for 1 BD you work for 7 BDs, meaning reviewing/approving pieces from all 7. No one communicates with the non-Cetera BDs. Everything goes through Cetera BDs and they are the worst. -The worst technology in Compliance ever. To review an advertising piece, they still have their advisers email a person, that person distribute the work, then the analyst re-faxes the document to their record system, DOCUPACE, so much duplicate meaningless administrative work for analysts. It's no wonder they are overworked. All the numbers are inflated because of all the administrative inefficient way of submitting a piece for review. -"We don't favor one BD but we're going to do it the Cetera way", they told us that when they converted us, which is one step forward and 5 steps back on everything...especially technology and internal procedures. -Systems are inadequate, Docupace, Smartworks, HR Connect -Health insurance sucks, when they converted the BDs to the Cetera way, they took out HMO option. So now you pay for PPO and pay more for health costs. -Inadequate structure...like they messed up on our W-2s this year and mailed corrected W-2 in March. Taxes are due in April. Some people have to refile. They can't simply get numbers right. They are off by a few dollars, and forgot to add in FSA amount, and line 12 DD, all the numbers are off... Are they cooking books again?! What kind of company messes up on a W2?! Seriously. This is the first time I ever got a corrected W2 so late in the season. -Slow response for everything. Like simple things like changing your address, or obtaining access to a system. -Unorganized upper management, can't even tell you if you're eligible for bonuses or where you stand in the company. -So many changes (not for the better) for all employees, it won't stop. It keeps coming. Restructuring here and there. Cetera is what LPL was like in the stone ages days. -Morale is not the greatest because they squeeze their employees of everything and expect more work with less pay. -Worst than LPL, if you worked at LPL you'll understand what I mean about this. It makes LPL look like the happiest BD to work for, even WITH all the layoffs.

5.0
9 Feb 2018

Great Company!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cetera has such great leadership and cares about employees.

Cons

Nothing more than typical city cons, like commuting.

1.0
9 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Sociable colleagues, nice view of the ocean if your department's windows face the west, good lunch spots nearby, easy access to interstates, PTO, and a match of up to 4% on 401K

Cons

Extremely high turnover in upper management & within subordinates in multiple departments; even the offshore company Cetera uses to process accounts is experiencing high turnover all the way in India. As a result, departments are relying heavily on the use of consultants and contract workers to accomplish tasks involving highly sensitive data. Procedures change hands continually, & Ceter's labor expenditures are abhorrent as they deal with significant overtime and training costs to counter the personnel turnover. There are major issues impeding effective interdepartmental communication; this is likely because main operations of the company are in different states (& countries) and the technology is extremely outdated. The main software programs used glitch nonstop. There was an issue with incorrect W-2 statements this year and the company requested that affected employees delay filing taxes. They've not quite finished a computer refresh project, but it's fortunate that it's finally happening because the old IBM Thinkpads crash nonstop. The network was recently down for three days, but employees were never informed what caused the failure of the network (or the W-2s). Just Google Cetera Financial Group in the news. We're not told of any of the lawsuits or millions the company pays out. Any business decisions resulting from them reorganizing as a reactive measure are explained to us in a sugarcoated way, completely ignoring the true underlying reason for the decision (despite the truth being in news articles). For those who read up on the company they work for, it can be awkward in meetings. Little mobility in this company. Don't expect years of loyalty to be rewarded in the slightest bit. I've only worked here for three years, but I know several people who have been here much longer with no reward for their great work.

Viewing 1 - 3 of 366 Reviews

Glassdoor has 447 Cetera Financial Group reviews submitted anonymously by Cetera Financial Group employees. Read employee reviews and ratings on Glassdoor to decide if Cetera Financial Group is right for you.