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ChargeItPro Reviews

3.8

68% would recommend to a friend

(22 total reviews)

69% positive business outlook

ChargeItPro has an employee rating of 3.8 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ChargeItPro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

22 reviews
1.0
21 Sept 2018

Unstable & Drama

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Finally gave some raises but all it did was cover sky high health benefit costs

Cons

Everything. More than 80% of employees were fired for no real reason. A handful of favorites have it made, unless you are one of them you won't get far. This company has become managed by a bunch of unqualified mean girls. Think high school bully squad and CEO Dan Price is not the best boss in America, try biggest bull spinner in America and making money is the single motivation. They somehow removed several negative reviews here, more shady action.

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ChargeItPro Response
7y
Thanks for your review, and I'm sorry that you had such a negative experience at ChargeItPro. As you know, Gravity Payments and ChargeItPro merged 18 months ago. There are many aspects to integrating two companies and most relevant to this review is bringing together two different cultures. Our explicit goal through this was to ensure both companies retained the aspects of their culture that made them successful, and to take a light and careful touch to any changes in the way the businesses ran or the culture it supports. Inevitably when two companies come together it creates a moment of change and some people choose to leave for any number of reasons, for example they see or expect changes in the culture of the company, or the pay structure / benefits change. One of the values ChargeItPro / Gravity puts a lot of emphasis on is ownership and responsibility. As noted in several other reviews that environment isn't a good fit for everyone and for some people this contributed to their decision to move on. While it's true that some people have opted out of ChargeItPro / Gravity after the companies merged - which again is a normal and expected - categorically we haven't fired 80% of the employees, nor have 80% chosen to leave. We'll take your feedback on the "favorites" and "mean girl" culture and see what we can learn about what you experienced. If there's any action to be taken, it will be taken. Dan is open to feedback and is constantly looking for ways to learn about himself and how he can be a better CEO. In the spirit of our feedback culture, you should reach out to him and share your feedback directly. Final note: According to Glassdoor Legal FAQs, it isn't possible to remove reviews and this is not something we would seek to do. https://www.glassdoor.com/about/faq.htm#Legal
1.0
11 Apr 2017

Wouldn't touch with a 50 foot pool

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Is genuinely concerned about investing into your career no matter what they have to go to

Cons

The CEO price is a narcissistic, money-driven, unethical, liar that's only concerned about making a profit and he doesn't care food career he destroys in the process. He also makes promises that he does not follow through on or that he cannot make happen. And the pay is embarrassing for the work

2.0
11 Apr 2017
Recommend
CEO approval
Business outlook

Pros

I found what I don't want in any future careers. Just kidding, I loved being micromanaged by dishonest supervisors or having to use PTO to go to the doctor (despite being salaried). Best part was the software! I've never seen a company abhor design patterns or proper regression-testing before. The spaghetti code and 'just commit this to production' was always fun on deploy day. Christmas parties are cool.

Cons

Well, lets see. The pay is mediocre at best, they expect 45 hours a week of butts in seats, management will ask your honest opinion and then hold it against you, you can have no pride in your work because there's always pressure to cut corners and just get stuff out the door. Any potential employees better expect to work remotely during vacation because something WILL break (which is ironically the only time you're allowed to work remotely). You can only have two drinks at the Christmas party.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 ChargeItPro reviews submitted anonymously by ChargeItPro employees. Read employee reviews and ratings on Glassdoor to decide if ChargeItPro is right for you.