Citizen Reviews

Thank you for your feedback. We are committed to providing a positive environment for each team member, and we are sorry that we could not meet your expectations. I passionately care about this company, our team members, and our customers. It’s unfortunate you had this experience, but I’d like to start by clarifying a few things. Firstly, as an employee that was with us for a year, you should know that we proudly provide our FAFSA assistant to students for free! We care very much about our users, and that is why it is important to offer this product free for all. Our users have been hugely helpful in suggesting features for our development roadmap. We continuously look for ways to enhance employee benefits and experiences. Breakfast is just one of the many perks we offer, like a fully stocked snack cabinet and participation in the recent Corporate Run. We also proudly sponsor health and dental benefits for our employees. As a startup it’s difficult for us to spend more resources on flashy perks, but we’re working hard to get there! At Citizen, each team member wears many hats. We encourage employees to go outside of their comfort zone by learning new skills and contributing to different areas of the business. We offer training and resources to everyone, and we wish we could have addressed this with you while you were still here. We are taking your feedback seriously and addressing your concerns. If you would like to share more about your time with us, please email us at HR-department@citizen.co so we can setup a time to talk more and learn from your experiences. Thanks again for your feedback, it helps make Citizen a better place.