CloudCall Reviews

2.9

37% would recommend to a friend

(151 total reviews)

Kurt Hogan

6% approve of CEO

22% positive business outlook

CloudCall has an employee rating of 2.9 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CloudCall employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

151 reviews
1.0
3 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Great perks, kitchen is nice, Christmas party is good if the ceo doesn't get too drunk.

Cons

CEO takes his personal problems out on his workforce. If his wife gives him a hard time he gives his staff hell or fires someone. If he's not already having an affair with them.

1.0
19 Sept 2016

Challenging and not in a good way

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits package is good. Senior Managers are good but are not permitted to do what they should 90% of the time.

Cons

There are many challenges for an employee at this business. 1) Strategy - changes on a weekly and sometimes daily basis dependent on which member of the exec team has had the next 'big' idea. No measured approach based on what is known about customers and competitors. 2) Communication - Internally is poor departments are working on different targets, changes aren't properly announced or managed. Externally changes to the main products happen altering functionality and the customers are unaware until after the fact. 3) Staff Morale- The executive team have lost touch with what keeps a happy team. They don't think about the people. Changes, redundancies are handled in an under hand and slapdash manner. 4) Ego's of the executive - They love to work in competition with each other as opposed to together, little respect for each others area of responsibility. Ultimately leads to confusion in teams as they are pulled from pillar to post trying to keep the exec happy. Overall it is a highly stressful work environment with daily uncertainty to your position due to flip-flopping and knee jerking from one idea to the next. Beer Friday and the odd night out aren't worth all the aggro.

3.0
4 Apr 2016

Fun place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved working at Synety during a time when the company was going through a period of growth. Great new offices in the heart of Leicester provided a fantastic working environment, a great product, a great team to work with. There were no barriers between the exec team and their staff and all participated in the fantastic social events that were a plenty. Room for progression if you towed the line and the opening of an office in the USA has given the opportunity to move with the business.

Cons

There was a certain amount of volatility at management level and this did mean that you could find yourself out of a job very quickly, as I witnessed on many occasions. Hire and fire mentality. Sexist board of execs at the time, although I believe this has since been addressed with the re-shuffling of existing exec team and new Chairman. A haphazard strategy that changed weekly resulting in funding being wasted and a slight arrogance that has cost the company dearly in delays in taking working product to market.

Viewing 1 - 3 of 151 Reviews

Glassdoor has 156 CloudCall reviews submitted anonymously by CloudCall employees. Read employee reviews and ratings on Glassdoor to decide if CloudCall is right for you.