CloudSense Reviews

4.1

72% would recommend to a friend

(162 total reviews)
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Jonathan English

76% approve of CEO

49% positive business outlook

CloudSense has an employee rating of 4.1 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CloudSense employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

162 reviews
1.0
22 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Gain salesforce skills Gain salesforce certifications

Cons

- ruin you career - no sense of line management, they work like cowbosy - no appreciation

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CloudSense Response
12y
CloudSense values the feedback of all employees, both current and former. When someone does not feel that they have benefited from their time in any business in the ways that they had hoped, then there are always topics that benefit from further discussion and reflection. Under the 'pros' section, I am pleased that this former employee chose to highlight that they had developed skills and certifications. CloudSense invests in its people, ensuring they have the skills to deliver customer success. Everyone wins when staff are given the chance to learn and certify. The first 'con' raised by this employee relates to line management. Whilst line management exists, is taken seriously and done professionally, like all firms that offer professional services, CloudSense runs a matrix approach as well. This is based on a well developed skills framework, linked to behaviours, industries and competencies. This allows us to differentiate as a business but importantly it also gives our staff access to a range of leaders in different fields as well as a guiding path to develop as rounded professionals. CloudSense explains this through its interview process and selects on the basis of the framework. Like any company, occasionally people get through a selection process but do not have a profile that fits a business in the long run, which is clearly a shame, however being able to pin point strengths and gaps against a clear career path is a strong way of ensuring that constructive feedback is given along the way. Generally, CloudSense has a good track record of finding and retaining talent and in making good hiring decisions. By investing in our people, providing a strong work and social environment and by giving them good career opportunities, we are pleased to be able to retain them. We value our people; it is what brings everyone to work every day. This is evidenced by being listed in "The Times Best 100 Companies to work for" in 2013. This is a well renowned UK report commissioned by a leading daily news paper. Our staff provided an assessment of the business in a national survey that led to this great result. We are proud of what our staff have said and about this result. You can read more at our website. In terms of business progress since the former employee made their post and our outlook for the future; CloudSense has been fairing well. We recently opened in the US, we are now one of very few Salesforce dot com Platinum partners in the UK region, we have customers in 26 countries and have continued to achieve very strong year on year growth. I am very optimistic about the future for CloudSense, it is an exciting time for the company as we help our customers with their journey to Digital and long term success. Having a thriving employee community is central to the CloudSense vision of success and we will continue to listen to all feedback and take all points of view very seriously, so that we can learn and progress.
2.0
31 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Pay market salary Located in Central London

Cons

In my personal experience, senior management had no plan for the career progression of staff, which was exacerbated by an inability to delegate work or provide growth opportunities. Some of the management team seemed to lack management experience, not making clear who owned what tasks in the team, meaning frequent clarification or work not getting done. Morale was generally low in the team, seemingly from senior management downwards, which in my experience led to a very impersonal culture where tasks would either be dictated or not clearly communicated. Training and staff handover was poorly planned or not considered. Across the company, team members would not be told when their colleagues were leaving the company, meaning handovers were rushed.

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CloudSense Response
4y
I am sorry to hear about your negative experience while working for CloudSense. We're normally known for taking really good care of our employees and we regret to hear differently in your case. We would like to learn more about your specific situation, so feel free to reach out to us at careers.cro@cloudsense.com
2.0
19 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Interesting technology. Get to work in the enterprise space.

Cons

Targets are unrealistic and everyone misses (when I was there) quota regularly across the team, therefore, promotion is not based on meritocracy. I have to question the authenticity of any SDR 4-star review as there really were no positives to the role. The only successful SDRs were the first ones into the company with lots of untouched territory to prospect. SDRs last on average 12-months before having to move on due to lack of career prospects. It’s interesting how these same SDRs, myself included, end up spinning our wheels here but go on to do well at other companies. If you are a driven individual looking to make strides in your professional life then my advice would be to avoid CloudSense as they do not promote within the SDR team and senior sales positions seem to be filled externally with the exception of some very early members of CloudSense’s history.

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Glassdoor has 168 CloudSense reviews submitted anonymously by CloudSense employees. Read employee reviews and ratings on Glassdoor to decide if CloudSense is right for you.