Clyde Reviews

4.5

89% would recommend to a friend

(45 total reviews)

Brandon Gell

94% approve of CEO

90% positive business outlook

Clyde has an employee rating of 4.5 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Clyde employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
5.0
8 May 2025

Tough but rewarding

Recommend
CEO approval
Business outlook

Pros

Excellent training from seasoned solicitors

Cons

Depends on viewpoint. Great place for people with high levels of ambition. Not a great place for those who want to coast through putting in the bare minimum.

2.0
6 Jul 2022

Recent downhill turn

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They'll hire fully remote, but if you're in NYC or Boston, they have WeWork space (offer a different option for other cities, heard it's not great) Series B startup, so lots of equity if you can stick it out... and if they stay in business.

Cons

When I joined Clyde, I thought I was getting in on the ground floor of a company that was going places. However behind the appearance of a fast-growing tech start up, there is incompetency stemming from the C-levels down. They can't retain good talent, meanwhile bad hires fly under the radar because they're tight with leadership. The culture is really volatile. C-levels are young and super inexperienced. First time founders, first time C-suite across the board. The CEO and CTO are both founders who are product guys. They became defacto leaders, despite a lack of experience. CEO is a nice enough person, but would be better for a Head of Product role. Senior leadership are too congenial with employees, which leads to bad behavior not getting addressed. Lots of nepotism in the workplace. Leadership goes out drinking with select employees on a regular basis. I heard the CEO was the guy handing out shots at a sales kick off. The culture is really poor. When something happens that goes against employee code of conduct, it is seldom addressed. Before we had our current HR rep, the COO (also a founder, no actual HR background or certifications) did half-hearted "investigations" where he purposefully did not ask relevant questions. In the last couple months, any bit of company culture they did have, has gone way downhill. There was a mass firing, aka "reduction in force" in April that cut 30% of the entire company. Just a month earlier, they rolled out a very expensive rebrand with a huge website rebuild, new logo, a "theme song", a hype reel, etc- all of which they paid an outside studio a bunch of cash to build. Around the same time, they took a President's Club trip to a beach resort in Mexico with at least 20+ people. In the mass firing, every department was affected. Didn't matter how big or small. CEO and CFO knew it was coming for over a month, but did not put a freeze on hiring and squeezed as much work as they could out of their staff before they laid them off with a paltry severance package. COO basically told employees who had been let go to "take it or leave it". They started removing employees from Slack and taking them offline before they were even fired. It was chaotic and disorganized. Most of the people who were let go are remote, while those who work from the NYC office and have made pals with the CFO/ CEO were kept safe. You can't call your company a "remote-first org" if the remote team are the first people you cut. The 60-70% of employees who remain are all under enormous pressure, and many (especially young "director level" types) are taking it out on their colleagues or other departments around them. Sad to say it's become a toxic work environment. I've spoken with countless coworkers who are being met with hostility by peers. One coworker I spoke with said "it feels like everyone is fighting". The condescending emails and slack messages are just the tip of the iceberg. Cameras are rarely on in video calls, even if it is just a 1 to 1. Pushback when you ask for help from another department is almost always the response. Apathy is commonplace. Lots of scapegoating. We used to have a really awesome DEI committee made up of employees who have all since left. Most were people of color. There is a relatively new HR guy and actually, I feel for him. He is the only person who appears to care about how bad the culture is, but his boss (the COO) is missing in action and not trained in HR. Based on observations, I suspect HR rep is not being supported as much as he should by senior leadership. The work environment is very clique-y and unfriendly, unless a select few decide they like you. To make matters worse, the clique-y bunch queen bees (all are white) are higher-up people managers, who are friendly with the CEO/ CFO (and their girlfriends). C-suite leadership is part of the clique. Unless you're a New York based millennial white woman who's good at winning over the mean girls, I wouldn't recommend working here.

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Clyde Response
3y
Dear Clydesdale, First and foremost, thank you for sharing your detailed, constructive feedback. I am sad to hear that your experience at Clyde has been a negative one. I want to respond to different topics that you have highlighted and provide my perspective to give additional context: 1) Regarding the feedback on the reduction in force (RIF) that we implemented in April, it was candidly the hardest decision that we made in the company’s five-year history as we parted ways with several talented and hardworking employees. It was a decision that we approached neither lightly nor quickly – we iterated on the various details then implemented it one week after the details had been fully fleshed out and finalized. While it was a very difficult decision, the RIF was one that we deemed to be prudent to maximize the company’s runway during a year of significant macroeconomic uncertainty impacting the eCommerce industry. In terms of the employees impacted by the RIF, the location of an impacted employee was not a factor in our decision-making. Ultimately, a higher percentage of NYC HQ employees were impacted by the RIF than the percentage of remote employees that were impacted by the RIF. 2) Regarding the feedback on company culture, we will focus on eliminating any instances of scapegoating, hostility, and nepotism as these qualities are not part of the inclusive and respectful culture that we are striving to build and nurture at Clyde. Additionally, as a person of color and a child of immigrants, I have faced discrimination throughout my lifetime and have zero tolerance for prejudice of any sort. We take your feedback around racial favoritism seriously as this bias has no place today or long-term at Clyde. We will not allow any kind of prejudice to become normalized as an inclusive, diverse workforce is an essential ingredient for best-in-class companies. 3) Regarding the feedback on specific leaders, we evaluate our leaders on their performance versus department goals and embodiment of Clyde’s company values as opposed to focusing on their years of prior work experience or pedigree. Whether it is the sales, product, warranty or marketing department, leaders across departments are held accountable for achieving their respective objectives and key results that we formulate and align on as a company. This uniform management approach ensures that we are a) holding all leaders to a high bar for performance and b) leveling up talent when a leader’s results are below the objectives and key results that we have agreed to achieve. I appreciate the candor, thoroughness, and specificity of your post as it identifies areas of opportunity at Clyde and it will help us improve culture and employee experience. I hope that my responses above provide helpful context. If you have additional feedback, please share it with me as the company can benefit from it – my email is niket@joinclyde.com. Thank you for your help. Best, Niket Pandey (CFO)
2.0
7 Apr 2022

Don't be fooled.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is interesting and has great potential to be very successful. Claims to be remote first and they hire all across the country but the priority remains the NYC office. Unlimited time off is great no questions asked but just be aware when you get back you'll have a lot of work to catch up on (since no one covered you).

Cons

Completely disorganized and cliquey. Part of onboarding is to write a Glassdoor review hence the surplus of 5 star reviews. Typical start-up where their eyes are bigger than their stomachs. The main focus should be creating a scalable product however training is non-existent and there are no concrete processes in place. There are so many employees here who know a lot but have decided to gate keep their knowledge and use it to keep new team members from accelerating. A lot of claims of "teamwork" but that does not exist at Clyde. Its every man for himself and just hope someone sees all the hard work you do. A majority of the E-team has never worked anywhere other than Clyde so they are incapable of knowing how certain things should work but will not listen or take into consideration any other opinions. Also, they (the E- team) took a trip to Mexico on the company's dime along with their favorite team members all in a very hush hush and suspicious way. Additionally and important to note, like another review said, this is absolutely not a safe space for people of color.

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Clyde Response
4y
Hi! Thank you for the prescriptive and candid feedback. We appreciate you shining a light on areas you feel that we have an opportunity to improve on as a company. If you are open to it, please reach out to me (Jereme) to set up some time to discuss it further. Jereme VP, People Ops
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Glassdoor has 46 Clyde reviews submitted anonymously by Clyde employees. Read employee reviews and ratings on Glassdoor to decide if Clyde is right for you.