Does Cogent Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Cogent Communications employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Cogent Communications. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Cogent Communications?

25% of Cogent Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cogent Communications 2.5 out of 5 for work life balance, 1.9 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Cogent Communications?

National Account Manager (217) , Global Account Manager (131) , Regional Account Manager (129) , Account Manager (56) , Sales (21) , Regional Sales Manager (19) , Sales Manager (14) , Sales Representative (10) , Customer Support Engineer (9) , Account Executive (8) , Sales Associate (6) , Director (5) , Network Engineer (5) , Regional Account Manager I (5) , NAM (4)

What are the pros of working at Cogent Communications according to real employee reviews?

"Good Salary and that's it." ((in 44 reviews)); "Pay is good and the commission plan is simple and seems to rarely change." ((in 37 reviews)); "Great people to work with and worked hard to get things done with customer focus." ((in 36 reviews)); "Good Company to work for if you are ambitious and want a chance to make good commission checks." ((in 30 reviews)); "good training they send you to DC for a week to get you excited" ((in 25 reviews))

What are the cons of working at Cogent Communications according to real employee reviews?

"Management is poor; goals unrealistic; leadership is in a vacuum" ((in 61 reviews)); "It really depends on the office you're in and the type of manager and director you have." ((in 35 reviews)); "The CEO acts like he doesn't care about his employees." ((in 32 reviews)); "The 'No Work From Home' policy is a major complaint of many of the employees." ((in 21 reviews)); "Drain the swamp: Leadership is poor." ((in 20 reviews))

What are employees saying about Cogent Communications redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cogent Communications redundancy and their outlook for job security at Cogent Communications in 2026.

What are the top reviewed Cogent Communications locations?

London , Sandwich , Coventry , Birmingham

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Cogent Communications

Cogent Communications Reviews

2.3

25% would recommend to a friend

(890 total reviews)

Dave Schaeffer

25% approve of CEO

25% positive business outlook

Ratings by category

2.8

Diversity and inclusion

2.6

Compensation and benefits

2.5

Work/Life balance

2.1

Career opportunities

1.9

Culture and values

1.9

Senior management

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 890 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

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Reviews by job title

890 reviews

1.0

8 Jul 2026

Toxic culture and poor leadership from the top down

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

None that I saw while there.

Cons

CEO is the worst human ever. He hates sales people and thinks you should be grateful to work there. Dungeon-like work environment, poor leadership, no marketing dept, leads are a joke, no systems to work with, homegrown CRM is a joke with nothing but a bunch of duplicates, clock in and out, toxic culture from the top down, the compensation plan is a joke - no way to make money. No opportunity to advance AT ALL.

1.0

6 Jul 2026

Toxic environment with micromanagement and no support

Sales development representative (sdr)

Recommend

CEO approval

Business outlook

Pros

They will hire anyone. It is a turn and burn call center job.

Cons

Worst company I've ever worked for. CEO "hates" sales people. Set up for you to fail. Sales job is a micro managed telecom call center job Period. It is a "turn and burn" rotation of sales people only.

1.0

2 Jul 2026

Worst company I've ever worked for

Sales

Recommend

CEO approval

Business outlook

Pros

Nothing at all. Do not work here.

Cons

Worst company I have ever worked for. Do not fall for it. I wish I could rate it zero stars.

Viewing 1 - 3 of 890 Reviews

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Jobs at Cogent Communications

Global Account Manager (GAM) - EU

London, England

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Toxic culture and poor leadership from the top down

Toxic environment with micromanagement and no support

Worst company I've ever worked for

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