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      Community Phone

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      Community Phone Reviews

      3.3

      48% would recommend to a friend

      (50 total reviews)

      50% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Culture and values

      3.2

      Senior management

      3.0

      Work/Life balance

      Community Phone has an employee rating of 3.3 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Phone employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      50 reviews
      5.0
      18 Aug 2025

      Feel like a founder

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      1. I report to the CEO. He will give you the reins. That ownership feels heavy, and sometimes people don't like that. But to people who want true autonomy, you have the tools, resources, and support to achieve. That's way better than being micromanaged and asking for approvals all the time. 2. The team is dedicated to the mission and to the customer. 3. Customers absolutely love the product.

      Cons

      If you don't do well in uncertainty or need paths outlined clearly all the time, you won't be successful here. This is the type of place where you get to set the course of what you accomplish. That ownership doesn't feel great for people who are more casual or laid back.

      avatar
      Community Phone Response
      9mo
      Thanks so much for taking the time to share this. We’re really glad to hear you’ve found the autonomy and customer focus here rewarding. You’re right—it’s definitely a place where people who enjoy taking ownership thrive, and your note about being more upfront about that in hiring is spot on. We’ll keep working on making that even clearer for new folks joining the team. — The Community Phone Team
      1.0
      22 Oct 2023

      Arguably, this is the least successful investment by YCombinator.

      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      There are minimal positive aspects to working here.

      Cons

      CEO, James, has frequently demonstrated unprofessional behavior, including using inappropriate language and pitting people and departmants against one another. Furthermore, there have been instances of public denigration and behind-the-scenes disparagement of employees. Unfortunately, several members of the top management appear to perpetuate this negative culture, compromising the overall company environment. It has been observed that many high-rated reviews of the company seem inauthentic, potentially being artificially enhanced. However, in public presense, the company often portrays itself in a positive light. The organization lacks a coherent strategic vision. What is often portrayed as innovative simply amounts to routine business operations. Their product offerings have noticeable flaws, and there are concerns about the thoroughness of the vetting process by their investors.

      1.0
      14 Jul 2023

      My rating is really 0 stars but thats not an option

      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You get paid, which is the very bare minimum

      Cons

      The CEO is ridiculously annoying and directly messages the employees in an effort to bully them into doing the jobs for multiple departments all because he does not want to pay to hire the required workforce. He is also a very toxic man who discusses employees with other members of the workforce and purposely targets individuals to pressure them into resigning. The turnover rate is ridiculously high and no position is spared, whether manager or lower level employees are removed with little notice and in some cases people were removed without even being informed. The targets set out by the CEO are unattainable

      Viewing 1 - 3 of 50 Reviews
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      Glassdoor has 66 Community Phone reviews submitted anonymously by Community Phone employees. Read employee reviews and ratings on Glassdoor to decide if Community Phone is right for you.