Compass Agent Experience Manager reviews

3.7

57% would recommend to a friend

(114 total reviews)
avatar

Robert Reffkin

65% approve of CEO

54% positive business outlook

Agent Experience Manager employees have rated Compass with 3.7 out of 5 stars, based on 114 company reviews on Glassdoor. This indicates that most Agent Experience Manager professionals have a good working experience there. Compass is rated in line with the average (within 1 standard deviation) by Agent Experience Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

114 reviews
3.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Colleagues were very talented and great to work with. Good benefits.

Cons

After the company went public, the employee culture changed a lot. Felt more like a cog in a wheel once public rather than a valued contributor pre-IPO.

4.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with, both agents and staff

Cons

No growth opportunities, pay is horrible, lack of empathy from management

Viewing 1 - 3 of 114 Reviews

Glassdoor has 3,111 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.