Consumer Reports Reviews | Glassdoor.co.uk

Consumer Reports Reviews

Updated 14 Mar 2019

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Found 124 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
65%
Approve of CEO
Consumer Reports CEO Marta Tellado
Marta Tellado
53 Ratings
Pros
  • "Work/life balance is very strong(in 20 reviews)

  • "Compared to the rest of the media world, CR maintains high standards for reporting, has enough people (6 million(in 18 reviews)

Cons
  • "CR has always been focused on the consumer(in 12 reviews)

  • "senior management communicates primarily in weasel words(in 10 reviews)

More Pros and Cons
  1. "Summer Intern"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Consumer Reports full-time

    Pros

    Great internship program and work environment. Full of very smart, approachable employees.

    Cons

    There was some discord among the actual employees about accountability between departments.

    Consumer Reports2017-05-16
  2. "Watchdog work that matters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - Manager in Yonkers, NY
    Recommends
    Negative Outlook

    I worked at Consumer Reports full-time for more than 5 years

    Pros

    Fabulous colleagues; important work; significant reach

    Cons

    Future of business model uncertain

    Consumer Reports2019-03-14
  3. "Excellent place to work!"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Consumer Reports full-time

      Pros

      - great benefits - potential growth in many areas of the company

      Cons

      - none to mention at the moment.

      Consumer Reports2019-02-18
    • Helpful (1)

      "Great place for service journalism and journalism in the public interest."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Editor 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Consumer Reports full-time for more than 3 years

      Pros

      Sane levels of work and reasonable deadlines. Compared to the rest of the media world, CR maintains high standards for reporting, has enough people (6 million?) paying a lot for content to let the company keep investing in reporting rather than cutting back. Effective reporting and writing appreciated. No danger that CR's going away anytime soon, unlike so many other outlets. Non-profit.

      Cons

      Not a place for narrative writing, or investigations without a strong consumer pay-off. A kind of crazy amount of bureaucracy and second- and third-guessing compared to any other journalism environment I've ever seen. So much emphasis on revenue (affiliate partnerships, subscriptions) that it can be kind of disheartening.

      Advice to Management

      Push editorial decision-making down the chain. The org is now super-hierarchical (more than years ago, I'm told), without lots of freedom to experiment or even to get day-to-day things done efficiently. CR's has really smart managers, but dealing with the processes can be like wading through chest-high mud.

      Consumer Reports2019-02-15
    • Helpful (4)

      "No longer a great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Yonkers, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Consumer Reports full-time for more than 3 years

      Pros

      The mission and the benefits

      Cons

      Everything else. Really, everything else

      Advice to Management

      Not sure they would care for advice

      Consumer Reports2019-02-13
    • Helpful (1)

      "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Consumer Reports full-time for more than a year

      Pros

      Very well balanced between work and family

      Cons

      No incentive for hard workers

      Consumer Reports2019-01-20
    • Helpful (6)

      "Great mission that lost its way"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Yonkers, NY
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Consumer Reports full-time for more than 8 years

      Pros

      Chance to work for a more just and fair marketplace. High editorial standards

      Cons

      Insular non-profit divorced from competitive marketplace breeds siloed power struggles and opportunities for sexual misconduct.

      Advice to Management

      Apply same standards to other companies as you do yourselves. Break up ancient "command and obey" management style. Respect your readers and activists instead of mocking them behind their backs.

      Consumer Reports2019-01-07
    • Helpful (10)

      "Lack of strategy, total dysfunction"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I have been working at Consumer Reports full-time

        Pros

        Non profit mission is nice

        Cons

        Complete lack of overall strategy - 20 VP/c level people and not a single one knows what their strategy is, managers who are bullies. Every new person who starts says the job is not what they thought it was going to be. Good people get pushed out / leave all the time, even newer employees (not the ones they'll claim needed to be gotten rid of)

        Consumer Reports2018-12-21
      • "Fun and easygoing place"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Software Engineer in Yonkers, NY
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I have been working at Consumer Reports full-time for more than 3 years

        Pros

        Not too much stress, people are very friendly, decent amount of mingling events.

        Cons

        Not the best tech place to work at.

        Consumer Reports2018-10-31
      • Helpful (2)

        "The best company not just for Vets, but for everyone"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Senior Information Security Administrator in Yonkers, NY
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Consumer Reports full-time for more than 3 years

        Pros

        Work/life balance Family environment Outstanding leadership Flexible hours Culture Innovative technology Benefits Non-profit

        Cons

        Smaller company leads to fewer growth opportunities in some departments

        Advice to Management

        Keep on being innovative! The re-branding and all of the work thus far is paying off! Continue to bring on and retain the top talent.

        Consumer Reports2018-10-17
      Found 124 reviews