Consumer Reports Reviews

Updated 2 Jul 2020

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3.2
56%
Recommend to a Friend
69%
Approve of CEO
Consumer Reports CEO Marta Tellado
Marta Tellado
55 Ratings
Pros
  • "Great work/life balance, fulfilling mission, opportunities to do ambitious work(in 22 reviews)

  • "Compared to the rest of the media world, CR maintains high standards for reporting, has enough people (6 million(in 18 reviews)

Cons
  • "CR has always been focused on the consumer(in 12 reviews)

  • "senior management communicates primarily in weasel words(in 10 reviews)

More Pros and Cons
  1. "Summer Intern"

    4.0
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Consumer Reports full-time

    Pros

    Great internship program and work environment. Full of very smart, approachable employees.

    Cons

    There was some discord among the actual employees about accountability between departments.

  2. COVID-19

    "Great Mission Driven Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Recruiter in Yonkers, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumer Reports full-time for less than a year

    Pros

    I can't say enough good things about Consumer Reports. It's a company that's really passionate about the mission to create a more fair and safer landscape for consumers. Everyone at the company is passionate and driven to fulfill our promise to consumers. I've never worked at a company that was so thoughtful about protecting its employees, which is great in the era of COVID.

    Cons

    I can't think of any

  3. Helpful (3)

    "Learned a lot!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Editor in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Consumer Reports full-time for more than 3 years

    Pros

    Meaningful work and super passionate people.

    Cons

    Really rude, callous managers and seemingly an acceptance of such behavior by senior “leadership.”

  4. "Slow, but good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reporter 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumer Reports full-time for more than a year

    Pros

    Great work/life balance, fulfilling mission, opportunities to do ambitious work

    Cons

    Moves at a glacial pace at times

  5. "Amazing community of smart, caring, staff dedicated to mission-driven work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Consumer Reports full-time for more than 10 years

    Pros

    Excellent benefits, most staff are 100% committed to the non-profit mission.

    Cons

    Uncertain direction; struggling to maintain its relevance between the marketplace.

    Continue reading
  6. "Watchdog work that matters"

    4.0
    • Work/Life Balance
    • Culture & Values
    Former Employee - Manager in Yonkers, NY
    Recommends
    Negative Outlook

    I worked at Consumer Reports full-time for more than 5 years

    Pros

    Fabulous colleagues; important work; significant reach

    Cons

    Future of business model uncertain

  7. Helpful (1)

    "Excellent place to work!"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Consumer Reports full-time

    Pros

    - great benefits - potential growth in many areas of the company

    Cons

    - none to mention at the moment.

  8. Helpful (2)

    "Great place for service journalism and journalism in the public interest."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Editor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumer Reports full-time for more than 3 years

    Pros

    Sane levels of work and reasonable deadlines. Compared to the rest of the media world, CR maintains high standards for reporting, has enough people (6 million?) paying a lot for content to let the company keep investing in reporting rather than cutting back. Effective reporting and writing appreciated. No danger that CR's going away anytime soon, unlike so many other outlets. Non-profit.

    Cons

    Not a place for narrative writing, or investigations without a strong consumer pay-off. A kind of crazy amount of bureaucracy and second- and third-guessing compared to any other journalism environment I've ever seen. So much emphasis on revenue (affiliate partnerships, subscriptions) that it can be kind of disheartening.

    Continue reading
  9. Helpful (8)

    "No longer a great place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Yonkers, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Consumer Reports full-time for more than 3 years

    Pros

    The mission and the benefits

    Cons

    Everything else. Really, everything else

    Continue reading
  10. Helpful (1)

    "Great place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Consumer Reports full-time for more than a year

    Pros

    Very well balanced between work and family

    Cons

    No incentive for hard workers

Found 128 reviews