Does Convergent pay their employees well?

According to anonymously submitted Glassdoor reviews, Convergent employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Convergent. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Convergent?

41% of Convergent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Convergent 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Convergent?

Customer Service Representative (81) , Collector (13) , Debt Collector (13) , Customer Service Representative (CSR) (12) , Supervisor (12) , Call Center Representative (10) , Collections Representative (10) , Account Manager (8) , Collections Specialist (7) , Customer Service Agent (5) , Claims Representative (4) , Call Center Agent (3) , Patient Account Representative (3) , Bill Collector (2) , Claims Specialist (2)

What are the pros of working at Convergent according to real employee reviews?

"Able to work from home with 1 year of service." ((in 21 reviews)); "People are nice and work is remote" ((in 12 reviews)); "Benefits are great." ((in 12 reviews)); "Work life balance is great." ((in 6 reviews)); "Decent coworkers" ((in 5 reviews))

What are the cons of working at Convergent according to real employee reviews?

"The pay is low it just isnt worth the stress" ((in 45 reviews)); "Poor management should rely messages to employees" ((in 28 reviews)); "Always wanted supervisors to lie to the client." ((in 14 reviews)); "No training Very stressful Mentally draining Unorganized" ((in 12 reviews)); "Managers were horrible some were even smashing around with other employees." ((in 9 reviews))

Convergent Reviews

3.0

41% would recommend to a friend

(443 total reviews)

Mike Meyer

50% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (443 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Convergent has an employee rating of 3.0 out of 5 stars, based on 443 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Convergent employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

443 reviews

4.0

11 Jun 2024

Good pay

Account manager

Recommend

CEO approval

Business outlook

Pros

Good pay and nice working environment

Cons

Complicated internal process and too many compliances issue

3.0

13 Apr 2022

Account Manager

Account manager

Recommend

CEO approval

Business outlook

Pros

Health insurance, travel, nice and convenient office location

Cons

Lack of management support, very few career opportunities

4.0

28 Mar 2019

Customer service

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good environment to work with

Cons

environment-friendly with alot of help

Convergent Response

6y

Thank you for your review! We appreciate your feedback and love hearing from our current employees! I agree we have a great environment! We are always looking for ways to improve our employee experience, if there is anything additional you would like to share, please feel free to reach out to us at culture@convergentusa.com. Thank you! Amanda, Director of Engagement and Culture

Viewing 1 - 3 of 443 Reviews

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Account Manager

Customer service

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