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    Costa Reviews

    Updated Dec 9, 2019

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    3.2
    55%
    Recommend to a Friend
    Costa CEO Jill McDonald
    Jill McDonald
    0 Ratings
    Pros

    • "Unlimited free drinks during the shifts" (in 92 reviews)

    • "Flexible hours, especially if working a second job or being student" (in 49 reviews)

    Cons

    • "cleaning and long hours someties" (in 78 reviews)

    • "No cons unless you dislike hard work and a busy fast environment" (in 39 reviews)

    More Pros and Cons

    1. "Nice professional environment for work"

      StarStarStarStarStar
      Former Employee - Barista in Glasgow, Scotland

      I worked at Costa part-time for less than a year

      Pros

      Decent pay, hours are fine, good schedule system

      Cons

      Management needs to be more hands on

      Costa2019-09-12

    2. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Costa full-time for less than a year

      Pros

      salary nice collegues good atmosphere i like it

      Cons

      long hours no breaks during shift

      Costa2019-12-01
      3. Join the Costa team
      See Our Latest Jobs

    3. "Loved it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Resourcing Partner in Dunstable, England

      I worked at Costa full-time for less than a year

      Pros

      Great experience, lovely people and discount on costa

      Cons

      Contract didn’t go permanent

      Costa2019-11-27

    4. "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in London, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Costa full-time for more than a year

      Pros

      Free Coffee, Fast Pace, Everyday is different

      Cons

      The long hours, Not enough resources sometimes,

      Costa2019-11-25

    5. "Great company, great people, stagnant use of potential"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Store Manager in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Costa full-time for more than 5 years

      Pros

      Great growth up to Store Manager. Freedom to manger the business in your own way. Great support within Store Manager Team

      Cons

      The goal posts to bonus constantly move Internal salary increases don’t match external salaries.

      Costa2019-11-24

    6. "Costa"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Barista Costa Coffee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Costa full-time for more than a year

      Pros

      Didn't find any so far

      Cons

      Constantly under pressure and stress

      Costa2019-12-05

    7. "Barista"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Barista 

      I have been working at Costa full-time for more than 3 years

      Pros

      Meeting new people and working in a team

      Cons

      Dealing with different types of customers Tips

      Costa2019-11-20

    8. "Barista"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Barista in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Costa part-time for more than a year

      Pros

      Fun work place, earn good experience

      Cons

      Fast paced environment so need to be quick

      Costa2019-11-18

    9. "Good place to work overall"

      StarStarStarStarStar
      Former Employee - Barista 

      I worked at Costa part-time

      Pros

      Very good place to get discounts

      Cons

      Can get very busy which is stressful

      Costa2019-11-30

    10. "What you'd expect"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Barista 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Costa part-time for less than a year

      Pros

      Good team environment - always felt like everyone was very supportive of each other. Training was thorough.

      Cons

      A lot of pressure on getting things perfect. Felt difficult to bring up problems.

      Costa2019-11-15
    Found 1028 reviews
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