Costa Reviews

3.4

54% would recommend to a friend

(5,141 total reviews)

Philippe Schaillee

52% approve of CEO

34% positive business outlook

Costa has an employee rating of 3.4 out of 5 stars, based on 5,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Costa employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

5K reviews
5.0
31 Oct 2025

great

Recommend
CEO approval
Business outlook

Pros

good company employee is good

Cons

nothing bad all good .

5.0
30 Jun 2026

Would recommend - especially for students

Recommend
CEO approval
Business outlook

Pros

Flexible hours good pay easy to pick up extra hours as you can work at multiple stores rota done 3weeks ahead

Cons

Definitely important that you have a competent and kind store manager

Viewing 1 - 3 of 5,141 Reviews

Glassdoor has 5,448 Costa reviews submitted anonymously by Costa employees. Read employee reviews and ratings on Glassdoor to decide if Costa is right for you.