Costa Reviews

Updated Nov 26, 2021

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Found 2,170 of over 2,274 reviews

3.5
54%
Recommend to a Friend
64%
Approve of CEO
Costa CEO Jill McDonald
Jill McDonald
248 Ratings
Pros
  • "Good discount, free drinks and food(in 128 reviews)

  • "Flexible working hours of course depending on the location(in 75 reviews)

  • Cons
  • "Long hours shifts patterns stress(in 115 reviews)

  • "Minimum wage possible and not good tips(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      good place to work

      Oct 5, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the team, wage and company

      Cons

      very fast paced, wage and staff turning

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    2. 5.0
      Current Employee, less than 1 year

      Good

      Nov 25, 2021 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good, fun place to work

      Cons

      Make leg tire some time

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    3. 5.0
      Current Employee, more than 1 year

      amazing

      Nov 24, 2021 - Barista in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      amazing company to work for.

      Cons

      Being put on lates more often than you like

      Continue reading
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    4. 5.0
      Current Employee, less than 1 year

      Good

      Nov 23, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job, salary okay, full time

      Cons

      I really enjoyed working there

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    5. 5.0
      Current Employee, more than 1 year

      Good employer

      Nov 23, 2021 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff Helpful management Good hourly rate

      Cons

      No time off over holidays

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    6. 4.0
      Former Employee, more than 1 year

      Great Job

      Nov 23, 2021 - Cashier%2FBarista in Norwich, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun working atmosphere and friendly management

      Cons

      Long working hours and very busy environment

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    7. 4.0
      Current Employee

      Costa Coffee Review

      Nov 21, 2021 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      D ecent pay Free drinks Flexibility in roles

      Cons

      Bad benefits Toxic environment Bad communication 0 organization in shifts

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    8. 4.0
      Current Employee, less than 1 year

      Barista

      Nov 21, 2021 - Barista in Aurora, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free coffee Breaks Good pay Nice environment Lovely colleagues

      Cons

      Long hours Not too many available shifts

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    9. 5.0
      Current Employee, more than 5 years

      Good part-time job for students

      Nov 18, 2021 - Barista in Midwest City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good hourly pay can easily up or reduce your hours easy to adjust shifts to your student schedule

      Cons

      you will smell of coffee

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    10. 5.0
      Former Employee, less than 1 year

      Costa

      Nov 18, 2021 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working hours and in general fun to work as a student

      Cons

      Peak times could get bad

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    Viewing 1 - 10 of 2,170 Reviews

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