Costa Reviews | Glassdoor.co.uk

Costa Reviews

Updated Dec 9, 2019

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3.2
55%
Recommend to a Friend
Costa CEO Jill McDonald
Jill McDonald
0 Ratings
Pros
  • "Unlimited free drinks during the shifts(in 92 reviews)

  • "Flexible hours, especially if working a second job or being student(in 49 reviews)

Cons
  • "cleaning and long hours someties(in 78 reviews)

  • "No cons unless you dislike hard work and a busy fast environment(in 39 reviews)

More Pros and Cons
  1. "Nice professional environment for work"

    StarStarStarStarStar
    Former Employee - Barista in Glasgow, Scotland

    I worked at Costa part-time for less than a year

    Pros

    Decent pay, hours are fine, good schedule system

    Cons

    Management needs to be more hands on

    Costa2019-09-12
  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costa full-time for less than a year

    Pros

    salary nice collegues good atmosphere i like it

    Cons

    long hours no breaks during shift

    Costa2019-12-01
  3. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Resourcing Partner in Dunstable, England

    I worked at Costa full-time for less than a year

    Pros

    Great experience, lovely people and discount on costa

    Cons

    Contract didn’t go permanent

    Costa2019-11-27
  4. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Costa full-time for more than a year

    Pros

    Free Coffee, Fast Pace, Everyday is different

    Cons

    The long hours, Not enough resources sometimes,

    Costa2019-11-25
  5. "Great company, great people, stagnant use of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Store Manager in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costa full-time for more than 5 years

    Pros

    Great growth up to Store Manager. Freedom to manger the business in your own way. Great support within Store Manager Team

    Cons

    The goal posts to bonus constantly move Internal salary increases don’t match external salaries.

    Costa2019-11-24
  6. "Costa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista Costa Coffee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Costa full-time for more than a year

    Pros

    Didn't find any so far

    Cons

    Constantly under pressure and stress

    Costa2019-12-05
  7. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista 

    I have been working at Costa full-time for more than 3 years

    Pros

    Meeting new people and working in a team

    Cons

    Dealing with different types of customers Tips

    Costa2019-11-20
  8. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costa part-time for more than a year

    Pros

    Fun work place, earn good experience

    Cons

    Fast paced environment so need to be quick

    Costa2019-11-18
  9. "Good place to work overall"

    StarStarStarStarStar
    Former Employee - Barista 

    I worked at Costa part-time

    Pros

    Very good place to get discounts

    Cons

    Can get very busy which is stressful

    Costa2019-11-30
  10. "What you'd expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Costa part-time for less than a year

    Pros

    Good team environment - always felt like everyone was very supportive of each other. Training was thorough.

    Cons

    A lot of pressure on getting things perfect. Felt difficult to bring up problems.

    Costa2019-11-15
Found 1028 reviews