Coupa Software Inc Reviews

3.5

60% would recommend to a friend

(1,379 total reviews)
avatar

Leagh Turner

63% approve of CEO

54% positive business outlook

Coupa Software Inc has an employee rating of 3.5 out of 5 stars, based on 1,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coupa Software Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
29 Sept 2021

Is this the White House?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits but not a lot else!

Cons

Never seen politics like it. Insane levels of corporate nonsense - mostly driven by the ‘terror culture’ someone mentioned in another review. And don’t get me started with the Coupa ‘shuffle’. As a supporting manager myself I’ve been asked to do completely unreasonable things to members of my team - usually because Rob decided there were too many people in the department (which he can’t possibly comment on because he’s not close enough to the detail - despite the deranged micromanagement put in place). A week before the focal review I’m told I have to manage out members of the team who I was about to give good performance reviews. One minute they’re getting raises, bonuses and stock options, the next I’m telling them they’re not meeting company standards and need to go on performance improvement plans!!! It’s all a total joke - join at your peril!

avatar
Coupa Software Inc Response
4y
Your experience is not reflective of our culture and I am concerned about the information being relayed to you concerning the focal review process. If you are open to it, I'd like to better understand your position and the information you have shared. Please reach out to me directly.
1.0
10 Jan 2022

Toxic management, toxic "culture".

Recommend
CEO approval
Business outlook

Pros

Stock benefits are ok if it's rising

Cons

CEO talks a good vision but doesn't really know what goes on at the sharp end. As others have said it's a cult, not a culture. Teams are not empowered. Multi-hour, 70+ attendee meetings with several sycophants discussing product minutiae is demoralising. Middle management forced to mistreat their teams. EVPs who say one thing to their direct reports and yet are silent/unsupportive in open meetings when their reports are challenged on the very things they were directed/forced to do.

avatar
Coupa Software Inc Response
4y
At Coupa, our focus is to empower our employees’ success through our inverted org chart structure. With this, managers support their teams rather than manage down. We’re sorry that your experience at Coupa was not a reflection of our values and we wish you all the best in the future. Even though you are no longer with us, I’d welcome the opportunity to discuss your experience further. Please reach out to me directly. We are always looking for opportunities to ensure our employees have a positive experience.
2.0
21 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Strong market position, steady growth, generous benefit offering in the UK, Restricted Share Units

Cons

Very hands-off in the onboarding, "take it or leave" mentality from CEO towards acquired team members, CEO mentioned on Company-wide call that disengaged employees would be "smoked out" which is a shocking statement!

avatar
Coupa Software Inc Response
5y
Thank you for posting a review. We are continuously looking for ways to improve our onboarding experience for acquired companies. Your success is our number one priority. In the spirit of our core values, I'd welcome the opportunity to meet with you to discuss your experience so that we may identify the gaps and address them moving forward.
Viewing 1 - 3 of 1,379 Reviews

Glassdoor has 1,485 Coupa Software Inc reviews submitted anonymously by Coupa Software Inc employees. Read employee reviews and ratings on Glassdoor to decide if Coupa Software Inc is right for you.