Does Cricket Wireless pay their employees well?

According to anonymously submitted Glassdoor reviews, Cricket Wireless employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Cricket Wireless. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Cricket Wireless?

43% of Cricket Wireless employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cricket Wireless 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Cricket Wireless?

Sales Associate (199) , Sales Representative (146) , Store Manager (123) , Sales Advocate (63) , Manager (61) , Retail Sales Associate (40) , Assistant Manager (25) , Customer Service Representative (24) , Sales (24) , Sales Manager (23) , Retail Store Manager (21) , District Manager (19) , Solutions Specialist (19) , Indirect Sales Executive (12) , Assistant Store Manager (10)

What are the pros of working at Cricket Wireless according to real employee reviews?

"Great commission and money made" ((in 77 reviews)); "great people to work with" ((in 71 reviews)); "Good benefit and discount" ((in 43 reviews)); "Good work environment and steady paced" ((in 26 reviews)); "Some great coworkers to wortk wirh" ((in 25 reviews))

What are the cons of working at Cricket Wireless according to real employee reviews?

"Low pay and sometimes bad managers" ((in 122 reviews)); "Bad management and taught to add stuff on to customers accounts to meet metrics" ((in 79 reviews)); "Long hours and must work every weekend" ((in 30 reviews)); "The dealer that I worked for was dishonest and all around bad managers." ((in 26 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Cricket Wireless redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cricket Wireless redundancy and their outlook for job security at Cricket Wireless in 2026.

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Cricket Wireless

Acquired by AT&T

Cricket Wireless Reviews

3.1

43% would recommend to a friend

(1,523 total reviews)

John Dwyer

52% approve of CEO

30% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.0

Work/Life balance

2.8

Culture and values

2.6

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Cricket Wireless has an employee rating of 3.1 out of 5 stars, based on 1,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cricket Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

10 Jun 2026

Good leadership but challenging sales approach

Sales associate

Recommend

CEO approval

Business outlook

Pros

good leadership can make more income as it is sales driven

Cons

schedule, overly selling to consumers who cannot afford it

1.0

18 May 2026

Poor management and low pay define the experience

Sales associate

Recommend

CEO approval

Business outlook

Pros

-nothing good to say for real

Cons

-shit management -poor pay smh

5.0

13 May 2026

Good support and manageability, but sales can slow.

Sales associate/cashier

Recommend

CEO approval

Business outlook

Pros

Good customer support, easily manageable.

Cons

Sometimes the sales slow down.

Viewing 1 - 3 of 1,523 Reviews

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Jobs at Cricket Wireless

Retail Sales Associate

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Cricket Wireless

Cricket Wireless Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good leadership but challenging sales approach

Poor management and low pay define the experience

Good support and manageability, but sales can slow.

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