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Critical Mention

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Critical Mention Reviews

3.4

61% would recommend to a friend

(44 total reviews)

Rob Stone

68% approve of CEO

56% positive business outlook

Critical Mention has an employee rating of 3.4 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Critical Mention employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

44 reviews
1.0
20 Sept 2022
Recommend
CEO approval
Business outlook

Pros

People working in the US team are sensible but their hands seemed to be tied when it comes to solving an issue with the Indian management. Flexible working hours -at least at the start.

Cons

Management and HR of team Indian I was in the company before there was any HR in this company, and I can tell you one thing, the company was working fine without any company politics and toxic company culture. For almost a year now, everything has changed. The company has become more toxic day by day. They claim to brag about mental health, but nothing to maintain it other than scheduling fun meetings post working hours. If you even take the history of the employees leaving this company, you'll get to know exactly how good this company is. They will rather cover the problem than solve the problem of the employee. Your superior who is meant to be a leader turns out to be your worst enemy in the office area. Taking things personally, working on egoism, and outraging employee rights are some qualities that they own. And to support and cover this behavior, there's an HR. Recruiting process is something which you can never understand in this company, to make it smoother obviously the idea was to get an HR. Did that help? I don't think so. Even after referring multiple people, they have been just kept on hold for more than months without a reply/ rejection. There's no follow-up in 3-4 months after the interview. Since the person here was someone I knew, I got to know the drill, quite sure many talents were just lost by this process that nobody knows of or maybe those talents were saved from the toxic culture. In my experience, HR India which claims to be non-partial is partial. Only if you are HR's love interest you will get the job role you are looking for. The management seems to close its eyes to this. I haven't seen one person who gets their employee rights here, even after having their HR. Also, People who are friends with HR and are in any connection otherwise with her and the HR herself can walk in anytime they want without worrying about the biometric and can easily skip the supervision of the HR ofcourse. Also, This not just targeting the Hr but the indeed true system goes on that the person tries to hide within the pleasing nature. This company or rather the people in charge are the reason why the hard-working people don't get what they deserve and eventually the company loses the gem while keeping the stones to themselves I hope this review helps this company and the people wanting to join this company get a heads up of what they're doing/joining.

1.0
29 Mar 2022
Recommend
CEO approval
Business outlook

Pros

The only pro was the CEO and some upper management in the U.S. who seemed to be very genuine but unfortunately, because of the poor management and ego-driven managers/ team leads/HR and the 'Hierarchy' that they maintain, there's no point in reaching out to them.

Cons

I regret being referred to this company. The initial stages were good and very professional, things go down the line once you get to know your superiors and how they play around with the employee's career to satisfy their ego. It's ironic how team leaders and managers care so much about team-building activities, talking about work-life balance while mentally straining the employee. Now that brings us to the person that should be neutral, HR. You might think that'll help, but no. I'm not sure about the current situation but during my time, the HR from India didn't do anything for the employee's rights or rather heard the part. Do you see the number of openings this company has? That's also the number of employees leaving the toxic culture this so-called management has put up.

1.0
15 Aug 2013

overall not a very good experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Because of the small atmosphere there is plenty of exposure to different departments. Great co-workers for the most part. Great location (right around Grand Central) The CEO has a great personality and is fun to be around. He shows concern to employees and at times is very empathetic and appreciative.

Cons

Where to begin? Terrible, impulsive management that belittles, undermines and under-appreciates employees. Expectations are too high (beyond reasonable in most instances) and the rewards are low. The technology, though amazing in theory is always released to market way too soon and thus never works. An incomplete product is sold to customers. By doing this the company is dishonest to its potential customers, current customers, its employees and itself. This creates distress for sales (selling a product that's not ready and having to meet unreasonable quotas.Sales employees are fired constantly for not being able to sell a non-functional product), account management (dealing with unhappy customers and taking the fall for anything that goes wrong. You are expected to find a way around the issues on your own in most instances rather than the problem being solved. Dishonesty is subtly encouraged), development takes the fall for a non-functional product when in reality they are dealing with the mistakes of past developers and are not given the proper time to analyze and solve existing issues. Hours are long (10 hours). Breaks are not encouraged. You may be asked to come in earlier and leave later at times. 401k is a mess and does not even match. There are no yearly reviews (no raises). Open space encourages micromanaging and discourages privacy. Issues reported by clients take weeks if not months to resolve if they are not swept under the rug. Employees are penalized for clients not renewing.The company has no loyalty to its employees. Management always tries to get the most use out of you for as little pay and respect as possible.

Viewing 1 - 3 of 44 Reviews

Glassdoor has 45 Critical Mention reviews submitted anonymously by Critical Mention employees. Read employee reviews and ratings on Glassdoor to decide if Critical Mention is right for you.