Customer.io Reviews

4.1

78% would recommend to a friend

(94 total reviews)
avatar

Colin Nederkoorn

90% approve of CEO

75% positive business outlook

Customer.io has an employee rating of 4.1 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Customer.io employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

94 reviews
1.0
20 Nov 2024

Please Read

Recommend
CEO approval
Business outlook

Pros

The product is good and cheap.

Cons

If you are reading this and considering an offer from this company, please read. Do not join this company unless you have no other options. I am not going to disclose everything in this review because it is airing dirty laundry and candidly I considered whether I should say anything or not at all, but I wish others had the courage to be transparent on glassdoor when I was considering the offer. But strongly avoid at all costs. Hand on heart, you ask them how have they treated people in the company? What would former employees say? Did you treat them fairly? At the very least they will probably up your offer, but deep down you'll see it in their eyes there is no hiding it. Its bad, rotten firm and i wouldn't wish it on anyone.

5.0
18 Aug 2016

Do great work and be the best you can be

Recommend
CEO approval
Business outlook

Pros

While still a small company, the founders have figured out how to balance productivity and employee well-being. Everyone cares about everyone else, and there's a real sense of teamwork and camaraderie.

Cons

It's a remote-first environment, which can sometimes be lonely if you're not careful. And the team is small, which means that everyone can be stretched out of their comfort zone at times.

2.0
18 Dec 2024

Okay but distant

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good perks and salary for remote org

Cons

Ceo socially awkward Poor leadership

Viewing 1 - 3 of 94 Reviews

Glassdoor has 98 Customer.io reviews submitted anonymously by Customer.io employees. Read employee reviews and ratings on Glassdoor to decide if Customer.io is right for you.