CustomerLabs Reviews

3.9

76% would recommend to a friend

(18 total reviews)

Vishnu Vankayala

83% approve of CEO

71% positive business outlook

CustomerLabs has an employee rating of 3.9 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CustomerLabs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
1.0
30 Apr 2024
Recommend
CEO approval
Business outlook

Pros

My interview today was a deeply disappointing experience. The management's conduct fell far below any standard of professionalism I've encountered. Their lack of basic courtesy and respect was truly shocking.

Cons

It's crucial to remember that regardless of the hiring decision, a company should never damage an individual's self-confidence. This kind of behavior reflects poorly on their culture and raises serious concerns about their maturity as an organization. Perhaps this explains why they've remained at the startup stage for over a decade

4.0
1 Apr 2022
Recommend
CEO approval
Business outlook

Pros

A place to learn how the company operates in a holistic view and not restricted to your tasks or to-dos. Flexible and realistic work culture. And absolute full freedom to fail and learn.

Cons

It has been 4years until now. So far no cons to point out.

1.0
19 Nov 2025

They only have rules, not aware of rights

Recommend
CEO approval
Business outlook

Pros

- workload was manageable -nice colleagues. -lunch on-site for those who opt in, and clean office.

Cons

- poor salaries(lower than market average) . - absolutely no adherence to maternity benefit act. As usual, men in charge penalize women for being pregnant, and do not even implement the act. two women employees have been unceremoniously removed and one has been ghosted when asking for her paid leave as a full-time mother. -No health insurance or perks such as travel reimbursement.Salary is the only perk.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 CustomerLabs reviews submitted anonymously by CustomerLabs employees. Read employee reviews and ratings on Glassdoor to decide if CustomerLabs is right for you.