DAS Health Reviews

4.1

80% would recommend to a friend

(87 total reviews)
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Michelle Jaeger

91% approve of CEO

80% positive business outlook

DAS Health has an employee rating of 4.1 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DAS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

87 reviews
1.0
13 Apr 2021

CEO will pick profits over employees

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High hourly rates and benefits. Cool coworkers and traveling to other remote locations if you're a higher employee.

Cons

CEO always puts profits over employees, even if they're good. High turn over in all departments. He listens and takes the word of clients over his own employees. A lot of the clients are cheap. They will say whatever they can to reduce the price of work performed and the CEO will let you go based on what they say vs looking at both sides of the story. Must use your own car for client travels. Will not reimburse you if your in an accident or someone hits your car in a parking lot. CEO claims in his own words, "that's what insurance is for." They pay you for your gas basically per mile you drive based on data from what most people drive, 4 cylinder civics basically. If you drive a nice car, obviously you're going to spend out of pocket on maintenance for your own car, add miles to it, etc. Another thing, their growth is based purely on taking over businesses. If I would have known this, I wouldn't have quit my other job for this one. What other reviewers said is true, once they take over a business, they fire all employees and bring in new ones they picked, this leaving the new employees to figure out what the old company did, etc. After leaving and becoming senior cyber security engineer for the government, I realized how unsecure they actually set up their own and client side I.T. infrastructure. Basically there isn't any and thus they're still getting hit with ransomware, and loss of client data. Of course since the CEO is a lawyer by trade, he makes sure the contracts won't affect DAS Health incase this happens. Instead, he charges the clients x amount of work hours to solve a breach that should never have happened if they implement propper security measures in the first place. Frankly speaking, the way they try and solve breaches is fake and they rack up a large sum of man hours to try and solve the problem only to force the client to sign x amount of years contracts to wave the fee without even fixing/solving the issue. There's no patch management, no security management, no project management, overall their I.T. practice is laughable. They run as, solve the current issue at hand, a simple help desk instead of actually allowing the system engineers to actually come up with a redundant failsafe and secure infrastructure for clients and internal. Devices aren't configured at all after installation. Everything has base factory configurations on them, most can be brute forced into or because of lack of patch management or vulnerability testing, are easy targets for hackers. This in my opinion is a poor business model for doctors that rely on DAS Health for their I.T. infrastructure and security of their client PII.

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DAS Health Response
5y
DAS cares deeply about our employees and customers and invests in many areas to help all relationships to be successful. We are disappointed to read that this former employee moved on from DAS without a favorable opinion of the company. Additionally, we’re not sure how this employee with such a brief tenure reached many of the conclusions that they did, but we are glad that they have found a position elsewhere where they can hopefully be successful. To clarify some of this former employee’s misstatements, we target employee compensation to be in the top quartile, pay the highest IRS mileage reimbursement rate for business related travel (even though we do not pass those expenses along to customers in many cases), and have multiple layers of IT security to ensure that many of the very things this former employee alleges cannot happen. To date, we have never had a successful ransomware attack against any of our covered MSP clients, and have helped many others after-the-fact who had not purchased the coverage (we have numerous lines of business; not all clients elect to purchase MSP coverage; and it does indeed cost more to fix the problem after an attack than to prevent it in the first place). We are very proud of the fact that more than 50% of our employees have joined us as part of our acquisitions, and as a result we are a very successful “blended family” with a 96% employee satisfaction rate based on the most recent (April 2021) anonymous monthly survey.
1.0
22 Aug 2016

The previous reviews are fake.

Recommend
CEO approval
Business outlook

Pros

I'll let you know when I find one.

Cons

Questionable ethics in business practices and treatment of employees. No diversity in management (bleeds through the place), constant changing of positions (without asking staff), and managers who stay in their offices all day, or in each other's offices gossiping about employees (or trying to get a new girlfriend, including the CEO & most of upper management). Look @ Doctors Administrative Solutions in Glassdoor. This was old company name.

1.0
1 Nov 2021
Recommend
CEO approval
Business outlook

Pros

It's a job, that's about it.

Cons

No transparency. Poor management. Below average pay. Terrible benefits. Always feel like you are looking over your shoulder waiting for the hammer to come down. I have no problem working hard, in fact I thrive on it. However it goes unappreciated. They do not take suggestions from employees and make quick decisions that poorly impact clients and employees. Morale is extremely low and continues to decline. They don't care. The responses from the employer on the negative posts are condescending and just goes to prove the point of the reviewers. Condescending and detached from reality that doesn't have a dollar sign next to it. The company cares more about acquisitions than keeping good talent. Typical corporate. I do not recommend them as an employer.

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DAS Health Response
4y
Thank you for your feedback. We are sorry to learn of your experience at DAS. We are not perfect, but we truly care about our employees and work hard to make ongoing improvements. The company conducts a monthly employee survey in order to solicit feedback/ comments, and our leadership team meets regularly to review the results; often implementing changes directly as a result. Regarding your feedback on transparency, it is always a goal within leadership to provide open communication throughout the organization. We recognize that we have recently fallen down there with some teams; in the time since this review we have had team meetings specifically to improve communication, explain some recent department changes, and solicit feedback for improvement. We have also increased management training to address some of the areas for improvement, such as providing more effective communication. Employee salary reviews are conducted annually at DAS. As part of that process, we conduct frequent comparisons to ensure that salaries are at the higher end of the current market rate. If someone’s salary is not at the market rate for some reason, they are eligible for larger and more frequent increases to bring them up to market, based on their performance in the role. Benefits are also reviewed annually and are constantly expanding. After receiving employee feedback over the past year, for instance, we recently added such requested benefits as an HSA, legal services, pet insurance, and paid parental leave. It is also not insignificant that during the height of COVID, when many other companies were laying off staff, we did not. Acquisitions are a big part of our company’s growth, and more than half of our employees have joined our “blended family” in this way. While we recognize that integration of company cultures can sometimes be challenging, they also provide employees with substantial growth opportunity. One of our core values is adaptability, and our rapid growth provides ample occasion for employees to shine, demonstrating their adaptability and leadership potential. Thank you again for your feedback. Please feel free to contact HR at any time to discuss any issues or thoughts – we appreciate and value your input to help make DAS a better place.
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Glassdoor has 91 DAS Health reviews submitted anonymously by DAS Health employees. Read employee reviews and ratings on Glassdoor to decide if DAS Health is right for you.