employer cover photo
employer logo
employer logo

DHL Express

Part of DHL

Is this your company?

DHL Express Reviews

3.8

71% would recommend to a friend

(4,094 total reviews)
avatar

John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

4K reviews
1.0
10 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Left to your own devices

Cons

Targets Not always achievable. Regular account managers are not hitting commission for over a year. This is common depending on territory. Company car takes a extremely long time to hire so you end up with a hire car nothing like you are promised. Managers don’t assist and when they do they bring a tick sheet to your meeting and tick and cross in front of customers (this is done at all levels and looks incredibly bad to customers) Managers dump most duties or key and major account managers who honestly work all evening and at least one day at the weekend for less than fair pay.

1.0
7 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Big company with lots of job opportunities & openings

Cons

70s style management, rule by fear of being sacked even for trivial things such as parking in wrong bay, was threatened with sack & being escorted off-site for having hands in pocket one cold night. Bullying & verbal abuse is common place.

1.0
14 Jul 2016

Awful, pressurised

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People were fantastic, this is what made the job bearable. benefits were also good

Cons

14 targets to hit on 100 + incoming calls per day. In one month i made 8 mistakes (on roughly 2000 calls) and was given a warning - no encouragement to improve

Viewing 1 - 3 of 4,094 Reviews

Glassdoor has 6,169 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.