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DHL Express

Part of DHL

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Expected to work excessive hours and hit in achievable targets - Account Manager DHL Express Employee Review

1.0
10 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Left to your own devices

Cons

Targets Not always achievable. Regular account managers are not hitting commission for over a year. This is common depending on territory. Company car takes a extremely long time to hire so you end up with a hire car nothing like you are promised. Managers don’t assist and when they do they bring a tick sheet to your meeting and tick and cross in front of customers (this is done at all levels and looks incredibly bad to customers) Managers dump most duties or key and major account managers who honestly work all evening and at least one day at the weekend for less than fair pay.

Explore other reviews about DHL Express

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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