By far the worst place I've ever worked
Pros
-They will adhere to their contractual obligation to pay your salary in exchange for your time. -The people are very pleasant. -The software is great but is not equipped for use outside of America.
Cons
Please note that the vast majority of the below only pertains to my having worked in the UK office. -The UK team has embarrassingly little knowledge of UK disclosure. -The UK team has a limited understanding of the Disco platform's functionality and limitations. -The UK team has no understanding of or interest in understanding DataOps processes and turnaround times leading to inaccurate information and impossible promises being made to clients. -You will be constantly pestered by your significantly better-paid colleagues to explain to them incredibly basic concepts and how to do their own jobs. This will continue into your evenings, weekends, annual leave and even after you've left the company. -They will have you doing an entirely different job from the one you signed up for on top of your actual work and will refuse to entertain a renegotiation of job title and salary to reflect the additional work. -Promotions are non-existent until you decide to leave. You can carry the entire international Professional Services operation on your shoulders for two years, do the work of four people, and singlehandedly develop the UK production workflow (as the software is unequipped for UK productions) and you won't see so much as a thank you. -Pay-rises are at a fixed percentage of your starting salary and do not take into consideration performance, productivity or contribution. -Hard work, talent and doing a second job on top of the one you actually applied for will not even be acknowledged, let alone rewarded. -Woefully understaffed. -The Disco platform is not equipped for use in the UK adding additional unnecessary steps to multiple assignments. There had been no interest in resolving this over two years when raised repeatedly by both staff and clients. -US clients wanting to host in the UK with UK support are not informed of the lack of staff and resultant limited coverage. This is especially egregious given the difference in timezone. -There is a requirement to support Canadian clients despite the obvious difference in timezone. -The UK DataOps environment is not set up in line with the US DataOps environment which results in certain assignments taking far longer than they need to or not being possible at all. -Almost all requests to have software and tools set up in the UK DataOps environment are ignored/rejected. The very few which had been set up took anywhere from three months to a year and took constant chasing. Of the "pros" listed by others and which are present on Disco's careers page: -Overtime was never extended to the UK. -Free lunches were never extended to the UK. -Unlimited/Flexible/Open PTO (or however they're branding it now) was stripped away from the UK.
