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DarkStar Intelligence

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DarkStar Intelligence Reviews

4.3

73% would recommend to a friend

(19 total reviews)

Chad Casto

88% approve of CEO

55% positive business outlook

DarkStar Intelligence has an employee rating of 4.3 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DarkStar Intelligence employee rating is in line with the average (within 1 standard deviation) for employers within the Aerospace and defence industry (3.6 stars).

Reviews by job title

19 reviews
1.0
9 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Great co-workers, and stimulating and rewarding work.

Cons

Toxic work culture was bred by supervisors and overlooked by HR. Management's dismissive attitude towards female employees specifically was apparent. Crass and exploitative comments made by management, referring to service members joining team as part of a program with the U.S. military, was dismissed by HR and likely CEO. Company's approach to compensation was duplicitous: since pay period was once a month, company (management and HR) pressures employees to fulfill new roles mid pay month without compensating those days in new roles. PTO and sick day is discouraged as it would inconvenience the 24/7 schedule made 6 months in advance, which led to losing over 40 hours of PTO upon leaving since the company does not pay out.

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DarkStar Intelligence Response
4y
It is disappointing that you’ve chosen this forum to express these feelings, but frankly it is not the only time you’ve done so. Your resignation letter arrived in my inbox well before your last day, and yet you refused to meet with anyone to talk it over. This time, I can finally respond to you. As Chief of People, I take it very seriously when someone comes to me with a grievance or concern of any kind. Further, DarkStar spent many weeks and many hours ensuring your transition from the old program/company was seamless, that you had transparency with all compensation and policy discussions, and that ALL of you got pay increases just for continuing onto the program after we won it. As I will outline below, you were never actually interested in discussing or solving the things you accuse us of here. 1) Toxic work culture Saying that toxicity is a systemic issue at DarkStar is an easy way to shirk responsibility for describing the specifics about your experience with us. Supervisors, both corporate leaders and Program Managers, are selected based on their alignment with our core values and trained to operate in a way that supports and furthers them: Humility, Passion, Ownership, and Agility. No other individual or group of employees has ever responded negatively to our culture and management layer culture on any engagement survey or discoverable place, and I have either hired or helped every single person at DarkStar Intelligence at this point. However, you chose to speak about much of this in your Teams conversations with the other team members you used to perpetuate drama and gossip, and I made a point to review communications on company material in order to identify the systemic issues you claim are running rampant at DarkStar. It is clear to me, based on these discoverable and objectively real conversations that you had this summer (particular on 6/2), that you had no interest in actually solving or escalating problems you perceived or experienced during your very short tenure with us. Out of all the opportunities and resources DarkStar employees are given to address concerns and to get the things that they need to be successful, you took advantage of none. 2) Sexism This is a very serious accusation to level in forum like this one, to the point where it feels like malicious intent in generalizing rather than providing date-specific, documented accounts of when you experienced sexist behavior. I gave you, as well as your 3 friends that followed you out of DarkStar around the same time, every opportunity to give me substantiated information about sexist behavior on your team. Not one of you were able to provide any clarity on the events you point to here, nor have any of the people remaining on the program (including women) experienced anything you have described (I interviewed all of them after you left). I know the workplace culture you had before coming to DarkStar impacted you well after you left, but that is not an excuse to project that onto us. 3) Compensation This one is easy: every single employee that joined us after the incumbent company lost the bid was given a substantial increase to rollover onto the new program with us. Our average pay, both for Junior and Senior Analysts, is higher than what was offered on the old program. All promotions and pay increases are standardized for all members of your team, and are granted after skills and knowledge-based assessments are made regardless of, say, gender. Monthly pay benefits our customers and gives employees the opportunity to flex their time across the entire pay period rather than just two weeks. These are all facts that can be proven had you just sought out the answers to your “questions” about pay. 4) PTO, Leave policies, and scheduling PTO and other leave is not discouraged at DarkStar, period. You signed up to work the same 24/7 365 watch floor job you worked on the old program, except with actual input into what the schedule looked like. Your team has the unique ability to coordinate internally about the shift rotations, and the only conversations around scheduling leave were about what days or times would least impact the team while you are gone. It is a responsibility to your team to coordinate leave with them, since you are not the only one who needs vacations on the watch floor. The PTO policy is included in the Employee Handbook, which you acknowledged and signed when you were hired. Had you cared to read it first, you would have known that PTO is only paid out after 1 year with us, and you were here for a fraction of that. Finally, regarding your schedule being untenable for months on end, all I will say is this: after auditing your hours, you actually worked the least out of everyone on your team. 5) Speaking badly of service members DarkStar Intelligence is over 85% veteran or service-disabled veteran. We were awarded the HireVETS Gold Award last year and are anticipating a Platinum Award in 2021 due to our expanded outreach and hiring of retiring service members as a part of the SkillBridge program. In fact, I sent out a very detailed introduction to the SkillBridge program and our first intern, but you had already left so you are actually unable to comment on the dialogue around the program at all. There is not a single person at DarkStar that speaks ill of ANY service member, except you apparently. I am sorry that you left the company the way you did. I would have liked to discuss and solve any misinformation, miscommunication, or grievances you feel you experienced at DarkStar. You sat for a Quarterly Review with us and said nothing about any of this to us. Even DarkStar’s CEO is regularly involved with improving or better resourcing the program. Ultimately, my assessment is that it is not DarkStar that is toxic. Since you left, your old team has received many kudos on their hard work and dedication to the mission, which I think is very telling.
2.0
7 Sept 2021
Recommend
CEO approval
Business outlook

Pros

The work itself is meaningful and engaging

Cons

Ineffective and unapproachable management, inconsistent communication, and unreasonable expectations for employees. Contract was earned largely due to budget not merit. Lack of transparency regarding pay structure and ostracizing employees who attempted to raise concerns were consistent issues.

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DarkStar Intelligence Response
4y
Most of what I want to say has already been said on the 1-star review that came in the same week yours did, so I encourage prospective candidates to read that response first. I will lay out the highlights, as well as some answers to questions and accusations this person made upon resigning, not before. 1) Communication DarkStar leadership, myself included, is extremely high-touch with all programs. All policies and compensation details are available to employees on the Sharepoint Site you were given access to and directed to upon hire. Again, this is unsubstantiated and your conversations with the other members of your echo chamber on Teams (discoverable and substantial, as always) reveal someone who was only interested in admiring perceived problems rather than addressing them. I was your main POC during the contract transition and you know that. The organization can't get more flat and transparent than involving leadership or executive in making sure you have a world-class experience. 2) Contract award due to budget and not merit You have no access to any information about the bid, protest, or contract award. Therefore, you have no insight into why the government selected us over your old employer. This is pure conjecture and nothing more needs to be said about this. 3) Ostracizing employees/Consecutive resignations This does not happen and directly implicates me in accusations of "Ineffective HR." I will not allow that to happen without setting the record straight: the only people that felt ostracized are the ones who parroted these same accusations with very little differentiation, almost as if you rehearsed it with them. That makes sense considering the degree of coordination and malicious intent present in your conversations with them on Teams. Per your request, I've reflected on and evaluated thoroughly the resignations that occurred this summer, and unfortunately the evidence (something I can actually produce when needed) points to you and the others who left at the same time. The misinformation and toxic behavior had 1 source, and it was you. 4) Merit-based increases I am only bringing this up because I know who is leaving this review, and I was not given an opportunity to say this: It is easy to cherry pick data to support accusations of sexist practices and systems. One thing I can assure you is that you are not academically or professionally an expert on DEI, affirmative action (we have 3 AAPs that I wrote, in fact) and HR best practices at DarkStar or anywhere else. I am. I am also a member of a protected group myself, so I am particularly invested in championing fair labor practices and diversity, equity, and inclusion. Our annual performance-based review program is impartially evaluated and supports a dual-track career progression that rewards both people who want to manage others and people that do not. The opportunities for positive assessments and increases are both set by the employee and agreed on with their Program Managers. Merit-based increases feature "bias mitigation" processes and multiple opportunities to share concerns and/or receive feedback on performance on a quarterly basis in the lead up to your annual review. If your annual goals are inherently sexist, it is only because you wrote them that way and your PM signed off on it, which is to say they are not inherently sexist.
5.0
13 Jul 2021

Good, Small Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair salary for corresponding contract. Company tries to make employees feel they belong. Company-paid health insurance at the lowest level.

Cons

All the regular cons that come with working as a defense contractor.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 22 DarkStar Intelligence reviews submitted anonymously by DarkStar Intelligence employees. Read employee reviews and ratings on Glassdoor to decide if DarkStar Intelligence is right for you.