Dig Insights Reviews

3.8

73% would recommend to a friend

(74 total reviews)
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Paul Gaudette

88% approve of CEO

88% positive business outlook

Dig Insights has an employee rating of 3.8 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dig Insights employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

74 reviews
1.0
1 Sept 2020
Recommend
CEO approval
Business outlook

Pros

- Work with big brands - Use the best up and coming tools and analytics

Cons

- Bullying and cliques, "talk behind your back attitude", gossiping - Zero training and a sink or swim attitude - Zero work life balance -Little IT and HR support if any at all -Watched a group of senior management and staff make fun of a candidate's appearance after their interview was over -Extremely inappropriate and unprofessional comments from management (eg. joking about workplace harassment during harassment training, comments about interns attire) - Not a healthy or supportive environment to work in. Avoid.

2.0
2 Sept 2020
Recommend
CEO approval
Business outlook

Pros

You get exposed to all phases of the research process, and projects, So learn as much as you can and then move on to another company fast. Base pay is higher than other market research companies.

Cons

Higher management claims to care for lower management but they really don't. You see new faces all the time as people come and go fast. They try to show they are laid back, cool company, but they are just unprofessional. Long hours are expected in this industry but here because they don't have enough people and due to lack of organization, the long hours are non-stop month after month.

2.0
28 Apr 2023

Growth but at a Massive Cost

Recommend
CEO approval
Business outlook

Pros

Growth: you learn a lot due to how many projects come into the company. We are constantly exposed to new methodologies, clients, and products. Talent: the people that work here are the best of the best at the work they do Reputation: the company is well-regarded in the industry. The innovation at DIG is unparalleled and other companies are trying to replicate DIG’s successes constantly.

Cons

Exhausting: the work is not just intense, it’s also too much work for the amount of people that work there. So many people will have to work hours and hours of overtime to meet tight deadlines. VPs never seem to want to say no to clients, which is great for profit but terrible for workers’ mental, emotional, and physical health. The amount of hours worked are starting to feel like the norm, and not like a crunch-time-only situation. And of course, because we are able to make those tight timelines by working overtime, people start thinking the timelines are reasonable and they repeat. Imbalance between talent and company growth: the company is growing immensely, especially now that it’s been acquired by Beringer, but it seems there haven’t been enough people hired to pick up that slack. While the company is getting bigger, the salaries remain the same while the workload gets much more intense. Time off paradox: we technically have unlimited vacation, so long as it works for our team and can be approved by our manager - except sometimes the manager will be reluctant to even let us have less than a week off because of how busy we are. We’re told to take our time back whenever we work overtime, but that never happens because there are so many deadlines and tight timelines, it becomes impossible to take that time back at all. Not being heard: with the growing distance between management and employees, it’s harder to have our concerns heard. It used to feel like DIG is people-first but now it’s all about the clients. This wouldn’t be a problem normally, but in this case, it feels like employees aren’t being heard and concerns are shrugged off. The sentiment feels very much like ‘we are so sorry that you are suffering. It’s concerning to us… but there is nothing we can do.’ As much as I think the founders are genuinely kind people, our experience at work relies heavily on middle management, who are not always concerned about our wellbeing. It’s the VPs that have the direct line to the founders, not the other employees who are suffering more. Overemphasis on culture: a positive work culture is great, but it’s not a replacement for work-life balance, salary increases, or bonuses. As nice as company events can be, I would rather lose some events if it means more resources to help us balance work and increase our mental health. Plus, when there is THIS much work to get done, events need to be skipped because it would only put us more behind. Salary issues: the pay is low, especially considering the amount of work. 40 hours a week is definitely not the amount many people end up working - so the hourly rate is lower than what we are told.

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Dig Insights Response
2y
I appreciate the amount of time you put into providing this review, and I apologize for my delayed response. This is a very heartfelt review by someone who clearly cares a lot about the work they do and the people they work with and feels they are near the end of their rope. I hope you know that is not everyone's experience, but I do appreciate that this is (or was) yours. I am in the office 4x a week, and if you are still at the company, I truly would love to hear from you or anyone else about how you are feeling. When I do have conversations with others in the office I ask how they are, and see what they are working on, we often get into conversations about what's happening, what they like, or what we can improve, and I do act on it - all of my partners do, when we hear about it. As a company, I do think we empathize with everyone who feels they are working beyond their limits because we know what that is like. We don't want that to be the norm, but it sounds like it is or was for you. We are getting to a place where our work is being truly valued for what it is and what we have to offer because taking on extremely difficult work with short timelines for little money is actually not profitable for us. We have had a culture of never saying no, because we do value our clients and their business immensely. We want to do the best job possible for them - but not at the expense of our team not feeling valued (and quite the opposite, feeling exploited). I'd love to have a conversation with you or anyone that feels this way. There is always a fix, and if you are in the office and want to chat in person, I'll be here. Or we can chat online too. - Paul
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Glassdoor has 79 Dig Insights reviews submitted anonymously by Dig Insights employees. Read employee reviews and ratings on Glassdoor to decide if Dig Insights is right for you.