DiscountMugs Reviews

3.5

66% would recommend to a friend

(93 total reviews)

Sai Koppaka

81% approve of CEO

64% positive business outlook

DiscountMugs has an employee rating of 3.5 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DiscountMugs employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

93 reviews
1.0
11 Sept 2015

do not work here!!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

location is decent, close to major highways.

Cons

company treats employees like slaves, the majority of people working in the building are women, and there's 3 bathrooms and each with only 2 stalls for about 450 ladies working. no good benefits at all, the company has health insurance only because it's the law, otherwise they wouldn't offer it, which when the company started had no insurance until it had been open for about 7 years. no sick or personal days, 1 week vacation and in slow season you're forced to take off a week with no pay because the company is trying to save money since sales are down. you're treated worse than elementary school kids especially for the bathroom, only 2 people can be out at a time with a hall pass!!! any mistake you make they will fire you! management especially the new hr are heartless!!! the break room has seating only for about 20 employees and is tiny! all of production go in there to eat so the office workers can't eat there. you have so much work on your plate but if you need a couple of minutes to catch up on work or do something work related you can't because there's calls on queue. they lie to you about giving you a raise, which was supposed to be every 6 months if you get a good evaluation but that never worked because the owner didn't want to give any more increase in pay because the excuse is that there's no cash flow but yet they're driving $70+ cars!!?!

avatar
DiscountMugs Response
2y
We appreciate your feedback, and we're truly sorry to hear about your negative experience at BEL. Your concerns are important, and we take them seriously. It's disheartening to hear about the working conditions, the lack of adequate facilities, and the challenges with benefits and vacation policies. We value every member of our team and aim to create a respectful and comfortable work environment. We apologize for any frustration and inconvenience you've experienced, and we appreciate you taking the time to share your thoughts. Your feedback is valuable, and we'll use it to improve the work experience for our employees. Thank you.
1.0
20 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Close to highways; not a lot of traffic to get in the building.

Cons

This is NOT the good american based company that they are trying to portray themselves as. They invest a lot of time and money by spreading false propaganda to paint a positive image of the company by writing fake positive online employee reviews & other tactics. They even did a story with a famous TV & Radio host where they angle themselves as a good old american company bringing jobs to the US, which is nothing but a huge SHAM. They reason why they do that is because THEY ARE ALWAYS IN NEED of FRESH BLOOD, and it hurts their interests when the truths comes out. This company is founded by foreigners who have brought to US soil the same disgraceful work culture of exploitation & abuse commonly seen in China & other third world countries. Essentially these are some of the Cons: - Lower than industry standard salaries - Minimal benefits allowed by law - Inexistent job security, high employee turnover - False pay & promotion promises - Hazardous & poor working conditions - Old office furniture & equipment - Complete around the clock employee camera monitoring

avatar
DiscountMugs Response
2y
We greatly appreciate your honest feedback, as it allows us to continually improve and enhance our services. We are pleased to inform you that our company has recently been honored with the prestigious "Great Place to Work" award. This recognition is a testament to our ongoing commitment to creating a positive and supportive work environment for our team members. We believe that a happy and motivated team is the foundation of exceptional customer experiences, and this award reinforces our dedication to that principle. Thank you again for taking the time to share your thoughts.
1.0
29 Jul 2015
Recommend
CEO approval
Business outlook

Pros

It's a first hand experience of the type of monsters that Corporate America has been breeding in recent times.

Cons

First off, the only reason why monsters like discountmugs.com (Bel USA, LLC) even exist is because the US government allows the breeding of such monstrous companies with their pro-corporate policies. To make the long story short, the people who founded, own, & operate this company have Indo-Asian (Indian) background & originally got into business by running factories in China. Needless to say, ownership and administration are "getting away with murder" in this place. The company is basically ran by instilling fear & by praying on the ignorance of employees. The majority of which are either recent immigrants (mostly Cuban), or young people without much work experience nor college education. As all the negative reviews left here before say, there are really no positives for employees at this company -- revolving door employee policy, ridiculously low salaries, minimum benefits allowed by law (possibly many US Dept of Labor violations), unsafe production work environment (probably many OSHA violations), management intimidation or false promising tactics, complete 24 hour in-office monitoring, old junk as office work equipment & furniture (Art & CS Depts), and the list of negatives goes on. Aside from the small group of privileged people who are mostly upper management & work in a much nicer isolated office under a security lock, everyone else is technically a production slave. They are pushed to work over their limits, offered scrappy salaries, given no benefits, and easily fired if they need to take time off or for any other minor reason. At the end of the day, you can't blame the people who own this place, after all they're only foreigners bringing a totally unbalanced & dictatorial work mentality from their countries. You have to thank the US Government & the Department of Labor for allowing slave-driving monster companies like these to even operate on American soil. To add insult to injury, this company happens to be the fastest-growing and most profitable in the promotional products industry in South Florida. It's a pretty unscrupulous thing when you look at the overall picture of what goes on at discountmugs.com (Bel USA, LLC). It is companies like these that poison the American Dream & bring much disgrace to the work culture of the United States of America. p.s. Once again, Fake positive reviews landing on here courtesy of discountmugs' upper management. Notice how there's 3 straight good reviews all written on November 11, 2015 -- same old little tricks from discountmugs' (Bel USA, LLC) master minds.

avatar
DiscountMugs Response
2y
We appreciate your feedback, and we're truly sorry to hear about your negative experience at BEL. Your concerns are important, and we take them seriously. Your comments about the work environment, employee treatment, and concerns about benefits and wages are noted. We value every member of our team and are dedicated to creating a respectful and comfortable work environment. Regarding the management and ownership, we aim to be transparent and fair in all our dealings. Your concerns will help us to address any areas where we may be falling short. We apologize for any frustration and inconvenience you've experienced, and we appreciate you taking the time to share your thoughts. Your feedback is valuable, and we'll use it to make improvements. Thank you.
Viewing 1 - 3 of 93 Reviews

Glassdoor has 95 DiscountMugs reviews submitted anonymously by DiscountMugs employees. Read employee reviews and ratings on Glassdoor to decide if DiscountMugs is right for you.