EDSI Reviews

I’m sorry, but if the EDSI staff turnover is around 75% or more since starting their residency in the region, it’s hard to argue that it’s the fault of the workers (though they absolutely will blame this on the workers). And it’s not because EDSI has fired anyone here (they haven’t). The regional leadership displays narcissism, and the middle and upper management (with a few exceptions) have no idea how to do this work. EDSI teaches company culture over service, and I cannot wait for HR to gaslight this review into thinking that company culture informs service. Those two things are separate. Hopefully it plays out as it’s intended in other regions, but that is absolutely not the case here. It’s like the right hand and the left hand never talk.

Management- My manager was the worst person I have ever worked for in my life. My manager talked about other employees and their personal issues. During our first layoff in 2011, he made us sit in the office for 3 hours waiting for the people getting fired and help them pack their belongings up. How uncomfortable!? Our manager talked about our clients and made fun of them. Our manager also treated us unprofessionally. He was in a screaming match in the middle of our office with two other co-workers. I personally sent a letter in to our Regional Director because I was disgusted that ANYONE could get away with this type of behavior. All we got were surveys from corporate to rate our boss. I believe we took 3 of them in a period of 6 months. Nothing happened to the manager. Fast forward to 2012, anothe rmajor layoff happened, and guess who was saved.... our lovely manager. I'm sure he's still there criticzing and being negative to clients! what a shame....