Does EML pay their employees well?

According to anonymously submitted Glassdoor reviews, EML employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at EML. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at EML?

63% of EML employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EML 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at EML?

Case Manager (145) , Case Management Specialist (19) , Team Leader (12) , Senior Case Manager (7) , Technical Specialist (7) , Administrative Assistant (6) , Injury Management Specialist (5) , Claim Advisor (4) , Case Manager Specialist (3) , Case Manger (3) , Project Manager (3) , Case Management (2) , Claim Manager (2) , Claims Management Specialist (2) , Claims Specialist (2)

What are the pros of working at EML according to real employee reviews?

"great culture and people you get to work with" ((in 65 reviews)); "Great people to work with" ((in 20 reviews)); "Friendly team" ((in 17 reviews)); "work life balance is good" ((in 11 reviews)); "Salary and friendly colleagues made it worth it" ((in 6 reviews))

What are the cons of working at EML according to real employee reviews?

"low pay" ((in 12 reviews)); "Workload can be high and challenging." ((in 12 reviews)); "low salary, and not much growth." ((in 10 reviews)); "turns out to be great training for time and work flow management" ((in 9 reviews)); "High work load" ((in 7 reviews))

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EML

EML Reviews

3.5

63% would recommend to a friend

(338 total reviews)

Cameron McCullagh, Geniere Aplin and Don Ferguson

79% approve of CEO

68% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Work/Life balance

3.5

Culture and values

3.3

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

EML has an employee rating of 3.5 out of 5 stars, based on 338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EML employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

338 reviews

1.0

16 Feb 2026

NOT GOOD

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Working from home is great

Cons

culture team benefits management pay

3.0

23 Jan 2026

general review

Customer service

Recommend

CEO approval

Business outlook

Pros

low pay and no career growth

Cons

supportive manager and team members

1.0

10 Sept 2025

No stability, high attrition and poor management

Risk analyst

Recommend

CEO approval

Business outlook

Pros

Is flexible with hybrid working arrangements

Cons

• Excessive bureaucracy makes even simple tasks painful. • Extremely high attrition rates — many employees leave in less than a year. painful. • Senior management changes every 6 months, leading to no stability or clear direction. • Lack of vision or leadership from the top. • Overall, an awful company to work for with little long-term potential.

Viewing 1 - 3 of 338 Reviews

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Jobs at EML

Business Support Officer

Australia

View job

Fast Track Case Manager

EML reviews FAQs

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EML

EML Reviews

Ratings by category

Reviews by job title

NOT GOOD

general review

No stability, high attrition and poor management

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