Dealer Services equals silos, silos, and more silos - Anonymous employee ADP Employee Review

1.0
24 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is good. If you like a job where you can just show up do as little as possible and stay employeed, then this is a good place. Many people that work there give very little effort and produce nothing and have been there 15+ years.

Cons

Extreme amount of silos and is very hard to get anything done if you work in a group that needs to work with many of the silos. If you are a go getter and want to solve problems this is not the place for you. The work environment almost encourages people to do as little as possible. I finally quit because I did not want to become like other people there.

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5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and support system

Cons

Org has so many different avenues

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
2w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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