Always Disrespecting People-Of-Color - Director, Product Management ADP Employee Review

3.0
17 Feb 2023
Recommend
CEO approval
Business outlook

Pros

The actual work, developing solutions for small business clients needs as it relates to payroll and hcm.

Cons

The toxic political structure and relationship between Product leaders and everyone else (Engineering, Ops, Service, etc.). Get ready for tons of back door channeling, undermining, and secret alliances… They also claim to care about diversity, but during the 8 years I spent their … I spent it largely overlooked… and under appreciated… I’m Latino, and there were almost zero black and Latino associates on the tech side (GPT). There were a few while I was there.. all were incredible talents.. and they all had trouble moving up in the organization… we all eventually had to leave to get promoted… Meanwhile, many non-diverse candidates were brought in to lead or were swiftly promoted multiple levels within 3 years time… Many women were overlooked as well. I even participated in an interview panel where we met with a very qualified black man… and a senior leader passed, despite my feedback, and said “he just wouldn’t fit in here” !!! They’ve already picked their leaders… and all they will do is shuffle them around from bu to bu … Also, the only diversity they will consider is over in Georgia… NJ is increasingly non-diverse. Finally… the HR recruiting staff is the worst… they “ghost” candidates frequently… and do not represent the best in breed in terms of talent acquisition and recruitment professionals.

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ADP Response
3y
Thank you for taking the time to write this review and for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees work in a professional environment and are treated fairly without regard to their race, color, creed, religion, national origin, age, sex, marital status, lawful alien status, non-job related physical or mental disability, veteran's status, sexual orientation, gender identity or expression, genetic information, pregnancy or any other basis prohibited by law. We welcome the opportunity to discuss this further and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

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Pros

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Cons

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2.0
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Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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