Wasting time - Patient Access Specialist AbbVie Employee Review

3.0
5 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are good, that's about it, work life balance is talked-about, but non-existent.

Cons

Too many meetings. The system is a mess, so many steps, to complete the smallest request. Too much time wasted because simple things take forever to process. It's all about the "Metrics" and not the patient.

avatar
AbbVie Response
4y
Thank you for voicing your concerns. At AbbVie, we have a culture that is agile, seeks continuous process improvement, and strives to remove bureaucracy. We encourage employees to provide feedback to their managers and other leaders in order to drive continuous improvement. Please reach out to HRConnect.northamerica@abbvie.com to discuss your feedback in more detail. Concerns can be reported anonymously.

Explore other reviews about AbbVie

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

love the culture at AbbVie and they have great benefit packages.

Cons

Huge Territories and long hours

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Big Pharma Name Recognition: Having Allergan/AbbVie on your resume provides industry visibility.

Cons

Extreme Governance & Bureaucracy: Allergan is paralyzed by red tape. There are far too many governance layers just to get basic regulatory strategies vetted out. Flawed Compliance Infrastructure: Product approvals are heavily dependent on documentation. However, current records are completely inadequate. Management fundamentally fails to understand how these systems are interlinked. Unqualified & Absentee Leadership: The leader with department oversight completely lacks the expected knowledge and experience for this level, making her a massive liability. She is rarely in the office but knows exactly how to work the system. She aggressively pushes for unnecessary, in-person regulatory meetings solely to accumulate personal travel points rather than to mitigate actual business risks. Disastrous Transition Management: The leadership transition wreaked total havoc across the department. Negligent HR Department: HR shows zero interest in investigating why good talent is leaving the company. Alarming Job Security Signs: It is a massive red flag when a leader encourages employees to apply for roles entirely unrelated to their expertise, or receiving automated AI notifications about job openings outside your department.

See reviews by: Helpful|Rating|Date|All